Sr Lead - Service Delivery & Management

Tata Communications Limited

Pune, India

5-7 Years

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Posted 13 days ago
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Job Description

Broad outline of the Role

The Managed LAN & WiFi Provisioner is responsible for the provisioning, configuration, and activation of enterprise wired and wireless network services. The role ensures timely and accurate deployment of LAN and WiFi solutions in line with approved designs, security standards, and servicelevel agreements (SLAs).

Minimum Qualifications & Experience

Bachelor's degree in engineering or equivalent qualification
5-7 years relevant experience in network infrastructure implementation and configurations.
CCNA, CCNP or HPE-ARUBA ACP-CA & NSE

Other Knowledge & Skills

Hands experience with various OEMs like Cisco Meraki, Catalyst, HPE Aruba and Fortinet.
Routing, Switching and IP Knowledge
Experience in implementation, deployments and configurations with documentations.
Wireless network certifications preferred.
Knowledge in networking concepts.
Knowledge of Switch configuration, ports, access ports, trunk ports and port security and spanning tree protocols
Knowledge in Network Access control like ISE, CPPM, ForeScout and FortiNAC

Key Responsibilities

1. Provision and activate Managed LAN (switching) and Managed WiFi services for new installations, expansions, and approved change requests

Configure switches, wireless access points, and network controllers/cloud dashboards
Implement VLANs, port profiles, SSIDs, authentication mechanisms, and guest access services
Integrate LAN & WiFi services with DHCP, DNS, NAC/RADIUS, and firewall policies where applicable.
Ensure configurations comply with approved HLDs/LLDs, security policies, and network standards
Perform postdeployment testing, validation, and support User Acceptance Testing (UAT)
Execute approved changes and provide provisioningrelated incident support (L2)
Coordinate with design, operations, field, and customer teams for service activation
Maintain accurate documentation including asbuilt configurations and service activation reports
Update provisioning activities and closure details in various systems.

More Info

Job Type:

Permanent Job

Industry:

Telecom /ISP

Function:

Network Infrastructure

Employment Type:

Full time

About Company

Tata Communications LimitedJob Source: jobs.tatacommunications.com

Tata Communications is a digital ecosystem enabler that powers today&#8217;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217;s internet routes and connects businesses to 60% of the world&#8217;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216;Secure Connected Digital Experience&#8217; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 145366777

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