Overview
Would you like to help enrich the lives of learners around the world
RM India (RM Education Solutions India Private Limited)is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future.
At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.
What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.
RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).
Visit us here to find out more: www.rmindia.co.in
We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.
Responsibilities
Purpose:
The HR Operations Specialist is a strategic, proactive role designed to streamline HR functions while enhancing the end-to-end employee experience. You will collaborate with the wider HR team to implement efficient processes, ensure operational compliance, and drive organizational excellence through data-driven insights.
Key Roles And Responsibilities
- Policy & Compliance: Administer and interpret HR policies and procedures to ensure full regulatory compliance and foster positive employee relations.
- Lifecycle Management: Lead the employee onboarding and orientation journey, ensuring a seamless integration process that promotes early engagement.
- HRIS & Data Integrity: Oversee HRIS management, maintaining meticulous employee records to ensure data accuracy, security, and confidentiality.
- Payroll Support: Facilitate payroll processes by ensuring timely and precise data management and cross-functional coordination.
- Reporting & Analytics: Generate comprehensive MIS reports and dashboards to track key HR metrics, providing leadership with actionable data for workforce planning.
- Employee Advocacy: Serve as a primary point of contact for HR inquiries, resolving issues effectively while maintaining a high standard of internal customer service.
- Process Improvement: Collaborate with management to analyse HR metrics, identifying trends to suggest data-backed improvements to internal policies and processes.
Experience
Qualifications & Experience:
- Education: Bachelor's degree required; MBA in Human Resources highly preferred.
- Professional Background: 3 6 years of relevant HR Operations experience, specifically within the IT, ITES, or GCC sectors.
- Technical Knowledge: Strong command of labour laws, compliance standards, and modern HR practices.
- Systems: Proficiency in HRIS platforms and the Microsoft Office Suite (Advanced Excel skills preferred).
Core Competencies
- Communication: Exceptional verbal and written communication skills with the ability to interact at all levels of the organisation.
- Operational Excellence: Strong organisational skills with a keen eye for detail and a proven ability to meet strict deadlines.
- Analytical Thinking: Ability to comprehend complex organisational hierarchies, compensation structures, and administrative interdependencies.
- Problem-Solving: Proactive approach to troubleshooting issues and applying applicable laws and guidelines to real-world scenarios.
- Ethics: Demonstrated ability to handle sensitive and confidential information with the utmost discretion.
What's in it for you
At RM My Work Blend @RM provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working.
As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children's Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.
To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at [Confidential Information]
