Sr. Key Account Manager

• Client Relationship Management: serve as the leader for team responsible as the primary point of contact for assigned key accounts, understanding customer needs and requests, and building strong, long-term relationships with key stakeholders.
• Strategic Planning and Account Development: develop and implement tailored account plans to achieve business goals, identify growth opportunities within existing accounts, and create strategies to capitalize on them. Monitoring market trends, competitor activities, and client performance to adjust strategies accordingly will also be part of your responsibilities.
• Sales and Revenue Growth: meet or exceed sales targets and revenue objectives for assigned accounts, negotiating contracts, pricing, and promotions to maximize growth and profitability.
• Performance Analysis and Reporting: track account performance using KPIs, ensure timely internal reporting, and analyze sales data to identify trends and recommend corrective actions where necessary.
• Cross-Functional Collaboration: work closely with the customer marketing team to design promotional campaigns and activations, partner with the supply chain team to ensure product availability and on-time & in-full delivery, align with finance and legal to manage contract negotiations and payment terms, and collaborate with internal teams (Brand, Category Management, Supply Chain, Finance...) to ensure the delivery of high-quality output in day-to-day operations as well as in quarterly business reviews.

Ideal Candidate Profile:

• 9+ years of experience in a similar role.
• Strong account management skills of large retail accounts, preferably in FMCG.
• Business/financial acumen, including P&L management.
• Analytical and problem-solving abilities.
• Proven negotiation and influencing skills.
• Ability to connect with people to set direction, inspire, and perform.
• Effective communication and influencing skills across functions and towards customers.
• Proven track record of achieving sales targets and driving business growth.