Sr. IT Engineer- Cloud

• Strong knowledge of operating systems (Windows, Linux) and cloud platforms (Azure, AWS)
• Conduct research on new technologies and make relevant recommendations to management
• Perform triage on issues, provide technical solutions, and stay up to date on software releases and updates
• Implement best security, governance, and compliance practices across infrastructure environments
• Scripting and automation to create and run scripts to automate repetitive processes
• Monitoring various IT components and applications for trend analysis and continuous availability
• Familiarity with ticketing systems, such as ServiceNow
• Ensure that all work and changes are performed according to the defined change management process to minimize disruption to existing business use
• Represent the team during major Incidents, perform RCA s and drive to resolution
• Serve as technical consultant and technical leader
• Provide mentorship and guidance to junior engineers, helping develop their technical skills
• Lead teams to resolve unusually complex Infrastructure problems and provides highly creative solution
• System troubleshooting and problem-solving across platform and application domains
• Evaluate new technology options and vendor products for quick onboarding of automation
• Interface with application vendors, technical resources, and other technology partners as necessary

External Qualifications:

• B.S. in computer science or related field, or 8-10 years equivalent experience
• Advanced knowledge of security trends and best practices
• A high degree of innovation creativity to resolve technical problems
• Excellent functional and technical knowledge in troubleshooting Windows and various Linux distributions
• Strong knowledge in tools like Puppet, KernelCare, Tenable, Tanium
• Experience and knowledgeable with Active directory, networking concepts and protocols
• Experience in Patch Management and vulnerability remediation
• Scripting and automation - Bash, Python, PowerShell
• Experience in Patch Management and vulnerability remediation
• Strong understanding of Azure and AWS cloud technology
• Ability to define, design, build, and maintain systems and solutions leveraging systems and infrastructure

Internal Qualifications:

• B.S. in computer science or related field, or 8-10 years equivalent experience
• Advanced knowledge of security trends and best practices
• A high degree of innovation creativity to resolve technical problems
• Excellent functional and technical knowledge in troubleshooting Windows and various Linux distributions
• Strong knowledge in tools like Puppet, KernelCare, Tenable, Tanium
• Experience and knowledgeable with Active directory, networking concepts and protocols
• Experience in Patch Management and vulnerability remediation
• Scripting and automation - Bash, Python, PowerShell
• Experience in Patch Management and vulnerability remediation
• Strong understanding of Azure and AWS cloud technology
• Ability to define, design, build, and maintain systems and solutions leveraging systems and infrastructure

Required Skills:

• Excellent oral and written communication skills, including the ability to explain technology solutions in laymans terms
• Experience working in a challenging and fast paced environment, ability to work well under sustained pressure and tight deadlines
• Self-motivated with a strong sense of ownership, can-do attitude, urgency, and drive
• Ability to work cooperatively and effectively in a team environment
• Strong analytical, organizational, and problem-solving skills, as well as accuracy and attention to detail

Preferred Skills:

• Experience in DevOps practices, including CI/CD pipelines and automation
• Experience with cloud platforms (Azure/AWS/GCP)