Responsibilities:
- To understand our customers workflow, advise and assist with Clinisys products and configuration to facilitate these needs.
- Contribute to the development of the Software product
- To develop interfaces to first- and third-party systems as part of Clinisys integration deployment
- To make recommendations based on customer feedback regarding software changes and enhancements
- To progress personal development
- To be fully conversant with the functionality of the products of your discipline
- Service Support - Including Integration Support, P1 escalation calls, 4th Line Review
- To work with and follow the guidance of the Domain Lead for Integration
- To contribute to the team spirit within the company and to actively promote a customer-oriented approach.
- To keep abreast of ongoing and future Integration related regulations, working practices, products and technologies.
- To comply with the Clinisys codes of conduct and guidelines.
- To understand, comply and develop with customer and Clinisys procedures, working practices and directives in a timely manner.
- To be conversant with the core functionality of Clinisys products
- To attend team meetings and agreed training courses.
- To be responsive to reasonable requests from your line manager or project managers.
- Contribute to and support Clinisys team members and build knowledge base.
- Any other duties commensurate with grade.
- Form part of a collaborative review process for core Clinisys product changes. Including, but not limited to:
- Raising and assessment of integration domain enhancements for current Products.
- Raising and assessment of integration domain defects for current Products.
- Review of appropriate specifications for current Products.
- Assessment and maintenance of Quality Assurance during Projects and Early Life Support.
- Attendance of integration domain-related Meetings to ensure:
- External market awareness.
- Continual Professional Development.
- Dissemination of new ideas and approaches.
- Presentations.
Knowledge, Skills & Abilities:
- Bachelor s degree or equivalent experience.
- Rhapsody Associate Certificate as a minimum for Rhapsody experience
- Rhapsody Professional / Expert Certification would be advantageous but not explicitly required for this role
- Proven integration experience
- Experience within an IT or software providers organisation or implementation.
- Strong motivational skills
- Excellent verbal and written communication skills
- High levels of commitment and ability to act when necessary.
- Ability and willingness to work independently, and also as part of a project team.
- Customer service skills.
- Experience of the following technologies preferable:
- JavaScript
- Java
- .Net
- Coding systems experience
- Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted.
- HL7 knowledge - working with HL7 v2.3 - v.2.5, specifically ADT, ORU and ORM messages.
- Networking skills - TCP/IP, Firewall knowledge and experience
- FHIR Knowledge and interface implementation using APIs
