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Concentrix

SR Inside Sales Specialist I Cloud Sales I US Process

3-8 Years
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Job Description

Hiring Location: Gurugram, India

Language: Hindi, English, any additional regional language is a plus

Purpose:

This solution-focused professional will be responsible for new /old opportunities within existing and prospective partners/ resellers

Responsibilities:

Sales Generation

  • Deal Closure and Quotation follow up where applicable
  • Prospecting and hunting new prospects for the assigned SMB accounts
  • Drive the reach, frequency, yield for SMB segment
  • Build pipeline through a combination of cold calling, email campaigns and market research
  • Primarily focus on Endpoint Solutions and Advanced solutions product mix (Hardware)
  • Drive cross selling into Advanced solutions product mix
  • Develop adequate pipeline to ensure coverage and drive conversions
  • Customer issues and helping the sales team with upsells and renewals
  • Focused on building loyalty with existing partners
  • Support dormant reactivation campaign programs
  • Maintain 3X Pipeline, Funnel Review, Weekly Business Review

Administration / Campaign Awareness

  • Call down to drive communication awareness of any product campaign and promotions
  • Call down for RSVP registration for channel events
  • Support the country SMB & GTM strategy to drive business outcomes
  • Manage the sales and opportunity process through constant engagement with internal stakeholders including inside sales, product team, senior executives.
  • Addressing customer issues and helping the sales team with upsells and renewals
  • Strong collaboration with existing internal and external stakeholders and partners
  • Update CRM with all the latest remarks on ongoing deals, opportunities.
  • Ability to present to senior level audience over a call.
  • Strong skill set on PPT and Excel.

Knowledge, Skills and Experience:

  • 3-4 years of sales and marketing experience preferred
  • Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
  • Sound knowledge/passion in IT industry/products/solutions preferred
  • Should have a strong command over English and Hindi (additional region language is a plus)
  • Strong communication skills and ability to work with multiple teams
  • Experience using CRM/ERP platforms and opportunity/lead qualification process
  • Collaborative work style, team player and customer oriented

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world's best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.

Job ID: 108709213

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