About the role
As a Sr. Forward Deployed Engineer you'll work on delivering world class Voice AI Agents for our customers. You will work in AI-native teams & will be expected to move at the speed of thought.
You'll leverage SquadStack platform to configure, fine-tune & architect state of the art AI Agents. You will act as a conduit between product, customer success & engineering teams. You'll work very closely with customers to make AI Agents a BIG success for them.
Where you'll be doing
- Partner with sales to engage clients to gather requirements, rapidly prototype demos, and present system designs.
- Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.
- Own full life cycle of building agents. Customer collaboration > Defining Agent outcomes > Agent Config & Prompt design > Testing > Deployment & data pipelining > Monitoring > Iterate.
- Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)
- Travel & work from customer office to fastrack AI Agent deployments.
- Act as a technical conduit between customers needs & SquadStack platform
- Codify reusable patterns into tools or platform components.
- Translate field feedback into actionable product and GTM recommendations.
- Develop runbooks, code templates, and training sessions for customer facing teams, ensuring self-sufficiency post-handoff.
Requirements
- AI-native mindset
- Strong demand side thinker (JTBD) with product taste. You are not merely implementation focussed.
- Bachelor's degree in engineering or a related field
- 2-4 years of experience in software development & AI applications. Strong hold over at least one programming language.
- Solid understanding of prompt engineering patterns
- Strong communication and presentation skills. Ability to understand and communicate technical concepts to both technical and non-technical audience
- Comfortable working fullstack. Self-starter with the ability to work independently and as part of a team
- You possess a T-shaped breadth and depth skill set required to dive deep into any subject and coordinate between Sales, Customer Success, Operations, Product and Engineering to figure out solutions.
- Familiarity with the relevant domains would be a plus (AI Agents, RAGs, Python, data security etc.)
Logistics
- Compensation : 20-30LPA + ESOPS!
- Joining: ASAP!
- Location: Noida
