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The successful candidate will be a member of the Global Finance Operations and will be responsible for vendor experience and complex dispute management.
Responsibilities will include:
Investigate and resolve open balances and supply chain issues in Amazon's internal systems. Follow up on findings, communicate improvement opportunities, and agree on action plans.
Analyze key supplier trends and determine mediation needs based on your findings.
Serve as the primary point of contact for top Amazon suppliers - building trust, resolving conflicts, and preventing shipment holds or business disruptions.
Prepare vendor health scorecards, review vendor accounts, and proactively manage account balances.
Vendor Inquiry Resolution: Address account-related questions and concerns from vendors, and guide them on using Amazon's tools.
Review Amazon P&L impact for your supplier portfolio and negotiate outstanding balances to reach amicable settlements.
Drive resolution of supplier-identified defects by coordinating with internal stakeholders.
Collaborate with global stakeholders to identify and implement process improvement opportunities, fostering a culture of continuous improvement through Lean and Six Sigma practices.
Key job responsibilities
What We're Looking For:
Strong communication and analytical skills
A passion for process improvement and problem solving
Ability to take ownership and thrive in a fast-paced environment
Comfort with diving into details and driving change
- Bachelor's degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job ID: 147376857
Skills:
Microsoft Office, Excel, Lean Six Sigma
Skills:
Microsoft Office, AP systems Oracle, GST reconciliation, Reconciliation, India tax compliance, Invoice Processing
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