Sr. Executive - GCS Client Success Operations

Key Responsibilities

• Coordinate with advertisers/agencies externally and with Sales, Operations, and Finance teams internally to ensure smooth campaign execution.
• Work with Operations teams to ensure timely campaign setup and go-live across accounts.
• Track campaign readiness, proactively identify risks or delays, and escalate as needed to meet timelines.
• Act as the key coordination point for assigned Sales leaders and accounts, ensuring clear status visibility.
• Maintain accurate trackers and dashboards to monitor campaign readiness and delivery status.
• Monitor campaigns post go-live and coordinate with Ops teams to address delivery or performance issues.
• Ensure timely resolution of operational queries impacting advertiser experience.
• Coordinate with Sales, Finance, and Rev Ops teams to resolve discrepancies or approval bottlenecks.