Description
We are seeking a highly motivated Sr Executive - CRM Tech with 1-4 years of experience to join our team. The successful candidate will be responsible for managing and maintaining our CRM system, ensuring data accuracy and providing insights for business improvement. This is a great opportunity for someone who is passionate about technology and has experience working with CRM systems.
Responsibilities
- Maintain and improve the company's CRM system
- Ensure data accuracy and integrity in the CRM system
- Provide regular reports and insights on business performance using CRM data
- Identify and implement improvements to the CRM system to increase efficiency and effectiveness
- Provide training and support to users on the CRM system
- Collaborate with cross-functional teams to ensure CRM data is integrated and utilized across the organization
Skills and Qualifications
- Bachelor's degree in Computer Science or related field
- 1-4 years of experience in CRM system management and maintenance
- Proficient in CRM systems such as Salesforce, Microsoft Dynamics, or Zoho CRM
- Familiarity with data analysis tools such as Excel, Tableau, or Power BI
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work independently and in a team environment
- Knowledge of programming languages such as SQL or Python is a plus
