About The Role
We are looking for a Senio r Ex ecut ive – Order to Cash (O2C) to manage and support key activ ities across the customer order-to-cash cycle, i ncluding invoi cing, acc ounts r ec e ivable, collec tions, c ust omer r e con cil i at ions a nd cas h a pplication . The role r equi res str ong acc o un ting fundam ent als, attention to detail , good an aly tical skill s and th e abil ity to coord inate effe ctive ly with i nterna l teams a nd customers to ensure t im ely and accura te collections and closure of outstanding items .
Key Responsibilities
Order to Cash / Billing
- Manage day-to-day activities across the Order to Cash cycle, from billing/invoicing through receipt and reconciliation.
- Review customer billing information and ensure invoices are raised accurately and on a timely basis.
- Coordinate with Sales, Operations, Customer Success and other teams for billing-related queries and discrepancies.
- Assist in resolving billing issues, credit notes, debit notes and customer account adjustments.
- Ensure appropriate documentation and approvals are maintained for billing-related transactions.
Accounts Receivable & Collections
- Monitor customer outstanding balances and ensure timely follow-up for collections.
- Prepare and review AR ageing reports and identify overdue and high-risk receivables.
- Coordinate with customers regarding outstanding invoices, payment status and account-related queries.
- Track collection commitments and follow up on overdue payments.
- Escalate long-pending or disputed receivables to the relevant stakeholders.
- Support the team in improving collection efficiency and reducing overdue receivables.
Cash Application & Reconciliation
- Record and apply customer receipts accurately against outstanding invoices.
- Perform customer ledger reconciliations and identify unapplied receipts, short payments, excess payments and other differences.
- Coordinate with customers and internal teams to resolve reconciliation issues.
- Ensure timely closure of open items in customer accounts.
MIS & Reporting
- Prepare regular AR ageing, collection and receivables MIS.
- Track key O2C metrics such as collections, overdue receivables, DSO and unapplied cash.
- Provide analysis of outstanding receivables and highlight significant movements or risks.
- Support month-end and year-end closing activities relating to accounts receivable.
Process & Compliance
- Ensure O2C transactions are processed in accordance with company policies and accounting procedures.
- Maintain proper supporting documentation for invoices, collections, credit notes and reconciliations.
- Assist in audit requirements and provide relevant schedules and supporting documents.
- Identify process gaps and suggest improvements to improve efficiency and accuracy.
Who We're Looking For
- 2-4 ye ars of re levan t experience i n Ac cou nt s Receivable, O2C, Or der t o Cash, Billing or Coll ections.
- Gra duat e in B.Com / M.Com / BBA (Fin ance) / equival e nt qu alifica tion.
- Str ong und ersta n d ing of acco un ting an d accounts r e ce iv able processes.
- Hands- on experience in custom er reconciliation, ag eing analysis a nd collection follow-up s.
- Good wor king kn ow le dg e of MS Excel / Google Sheet s .
- Ex perience w o rking on an ERP/accoun ting syst e m.
- Good analytical and problem-solv ing ski l ls.
- Strong att en tion to d eta il and accuracy.
- Good writt e n and v erbal comm unicat io n skills.
- Ability t o wo rk in d ependently and coordinat e with multipl e st akeho lder s.
