Sr Engineer, IT Software - M365

ANSR is hiring for one of its clients.

About American Airlines:

To Care for People on Life's Journey®. Together with our American Eagle regional partners, we offer thousands of flights daily to more than 350 destinations in more than 60 countries.

American Airlines is transforming the way it delivers technology to its customers and team members worldwide.

American's Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American's customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience.

Sr Engineer, IT Software

INTRO:

Are you ready to explore a world of possibilities, both at work and during your time off Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard.

WHY YOU'LL LOVE THIS JOB:

As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.

The Software domain refers to the area within Information Technology that focuses on the development, deployment, management, and maintenance of software applications that support business processes and user needs. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure.

WHAT YOU'LL DO:

• Writes, tests, and documents technical work products (e.g., code, scripts, processes) according to organizational standards and practices.
• Devotes time to raising the quality and craftsmanship of products and systems.
• Conducts root cause analysis to identify domain level problems and prescribes action items to mitigate.
• Designs self-contained systems within a team's domain, and leads implementations of significant capabilities in existing systems.
• Coaches team members in the execution of techniques to improve reliability, resiliency, security, and performance.
• Decomposes intricate and interconnected designs into implementations that can be effectively built and maintained by less experienced engineers.
• Anticipates trouble areas in systems under development and guides the team in instrumentation practices to ensure observability and supportability.
• Defines test suites and instrumentation that ensures targets for latency and availability are being consistently met in production.
• Leads through example by prioritizing the closure of open vulnerabilities.
• Evaluates potential attack surfaces in systems under development, identifies best practices to mitigate, and guides teams in their implementation.
• Leads team in the identification of small batches of work to deliver the highest value quickly.
• Ensures reuse is a first-class consideration in all team implementations and is a passionate advocate for broad reusability.
• Formally mentor's teammates and helps guide them to and along needed learning journeys.
• Observes their environment and identifies opportunities for introducing new approaches to problems.

ALL YOU'LL NEED FOR SUCCESS:

Minimum Qualifications – Education & Prior Job Experience:

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training.
• 4+ years of experience designing, developing, and implementing large-scale solutions in production environments.

Preferred Qualifications – Education & Prior Job Experience:

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• Airline Industry experience.

Skills, Licenses, and Certifications:

• Hands-on experience in Dynamics 365 (Sales & Service).
• Strong expertise in Dataverse (Common Data Service).
• Advanced proficiency in JavaScript and C# development.
• Extensive experience with Power Platform (Power Apps, Power Automate, Power Pages).
• Deep knowledge of Azure services and cloud integrations.
• Strong experience in API integrations (REST, OData, SOAP).
• Expertise in Dynamics 365 security models and Azure AD authentication (OAuth).
• Proven experience in performance optimization and debugging.
• Hands-on experience with CI/CD pipelines and DevOps practices.
• Strong problem-solving skills.

LANGUAGE / COMMUNICATION SKILLS:

• Ability to effectively communicate both verbally and written with all levels within the organization.
• Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee's physical ability to safely and/or successfully perform the position's essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee's obvious or known condition. Then, if necessary, HR would request medical documentation from the team member's treating physician or others to confirm the employee's ability to perform those essential job functions safely and successfully.

FEEL FREE TO BE YOURSELF AT AMERICAN:

• Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey Feel free to be yourself at American.

COMPETENCIES:

• Caring.
• Collaboration.
• Development.
• Future.
• Results.