Sr Engineer - Cloud & Security Network Operations & Support

Tata Communications Limited

Pune, India

2-4 Years

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Posted 4 months ago
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Job Description

L1 Profile

2+ years of experience in IT Service & Incident Management, Vendor Management

Basic networking knowledge with minimum CCNA level certifications/skills

Strong exposure to Network Security and in particular Network Access Control

Should have knowledge of all or some of below tools to perform there job

Splunk, Essas, Cisco ISE, Cisco Prime NEs(Router, Switches, Wireless controller, (Firewalls, ACI Fabrics etc), Netrequest, Cyberark, Forescout (Enterprise manager & appliances), Spectrum(monitoring), Dx Netops, Ansible, SPDW, MS Office, Service Now, Jira)

Strong communications skills

FSCA Certified or FSCA training minimum

1st Line of defence, handling issues through emails, Teams, creating incident audit trails, self-help & digital FAQs

Proactive Monitoring of NAC (Few examples: NAC switches and errors)

Incident troubleshooting and management. Few Examples: (NAC errors resolution and fulfilling/supporting any NAC related misc request from Operations/Engg./fulfilment) using available Bx tool

Manual NAC subnet reconciliation

Manual Temporary/permanent (600/1000 per year) whitelisting

Monitoring of NAC Enforcements

BAU - unblock NAC requests
NAC accounts/access compliance & audits managements(reports/dashboards/documentations)

NAC Switch errors Reports & NAC audit logs extractions

Co-ordination with existing L1 Vodafone for retail branch NAC1 issues & with L1 TCS for any NAC1/2 issues/incidents

System account password rotation

NAC Compliance checks, reports & audit logs management (daily/weekly/monthly)

Support the Bx teams doing automation for various NAC activities/monitoring

After any development/automation signed-off by BX engg./N/w the deployment & maintenance will be owned by L1/L2

More Info

Job Type:

Permanent Job

Industry:

Telecom /ISP

Function:

It Service Management

Employment Type:

Full time

About Company

Tata Communications LimitedJob Source: jobs.tatacommunications.com

Tata Communications is a digital ecosystem enabler that powers today&#8217;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217;s internet routes and connects businesses to 60% of the world&#8217;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216;Secure Connected Digital Experience&#8217; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 136784327

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