Strategic Talent Management
- Developing and implementing talent management programs, including Talent development framework, talent reviews, career planning, etc.
- High-Potential Identification: Design and lead robust Hi-Po programs using data-driven assessments (e.g., Hogan, 360-degree feedback) to build a strong leadership pipeline.
- Succession Planning: Establish a clear succession roadmap for critical C-suite and C-1 roles, ensuring business continuity for our long term vision.
- Performance Philosophy: Evolve the performance management system from traditional metrics to an agile, continuous-feedback model that rewards both what is achieved and how it aligns with our values.
- Own talent measurement frameworks and dashboards covering leadership readiness, Hi-Po conversion, internal mobility, and succession risk.
- Enable data-led talent decisions through predictive insights linking talent outcomes to business performance and growth priorities.
Organizational Development & Change Management
- M&A Integration: Act as the OD lead for cultural and structural integration of newly acquired entities, ensuring a seamless transition and a unified Happiest Minds identity.
- Organizational Design: Periodically review and optimize the organizational structure (Business Units, Centers of Excellence, Industry Groups, Corporate Functions) to support rapid scaling and digital-first delivery. Partner with business leaders to align structure, roles, and capabilities with evolving business models and growth strategies.
- Culture Anchoring: Deepen the SMILES philosophy (Sharing, Mindful, Integrity, Learning, Excellence, Social Responsibility) across the global workforce.
- Lead enterprise: wide change management for large-scale transformation initiatives to ensure adoption, engagement, and sustained outcomes.
- Conduct organization health diagnostics, culture assessments, and leadership effectiveness reviews to drive OD interventions.
Leadership & Capability Building
- The Leader in Everyone: Scale leadership development programs that empower individual contributors and managers alike to exercise influence beyond their titles.
- Executive Coaching: Provide or facilitate coaching for senior leaders to manage the Risk and Resistance factors identified in leadership assessments.
- Digital Reskilling: Partner with the technical COEs to ensure the workforce across key functions is equipped for the GenAI/AI-first future.
- Build structured leadership journeys across career stages (emerging leaders, mid-level leaders, senior leaders).
- Embed inclusive leadership capabilities into leadership development and succession frameworks.
- Track leadership capability outcomes and readiness through defined metrics and periodic reviews.
Employee Experience & Happiness
- Drive our Happiness Evangelism charter, oversee initiatives that reinforce a culture of appreciation and a deep sense of belonging.
- Maintain and build upon our Top Employer India status by benchmarking and implementing world-class people practices.
- Lead our Employer Branding initiatives to attract and engage the global tech talent pool
- Strengthen employee experience through integrated listening mechanisms, experience diagnostics, and targeted interventions.
- Ensure alignment between employee experience, organizational culture, and the external employer brand promise.
- Partner with leadership teams to embed happiness, wellbeing, and engagement into everyday people practices.
Desired Profile:
- Masters degree in HR from reputed institute
- 20 years of HR experience with exposure to Talent Management, Organization Development (OD) & Culture Building
- Previous experience working in a Mid-size IT Services company, certifications in Coaching (ICF), Hogan, or other psychometric tools are highly preferred.
- Capable of handling multiples projects / initiatives simultaneously and executing to completion
- Must have positive and professional verbal and written communication skills and maintain excellent interpersonal skills
- Excellent analytical, operational and leadership skills
- Strong customer service focus, with a high level of responsiveness
- A positive, can-do and pragmatic approach to challenges and complexity
- Ability to interact confidently with Senior Leadership
- Display sustained energy and determination in the face of obstacles to set and meet challenging targets
- Applies solid judgment ensuring integrity, compliance, & confidentiality
- Approachable and responsive resource able to connect with members at all level
- Strong interest in innovative HR solutions and process improvement
- Ability to use people analytics to predict attrition, identify talent gaps, and measure the ROI of OD interventions.
- Detailed-oriented with excellent organizational & documentation skills
