T
Sr Customer Service
Executive - Provisioning & Configuration
T
Sr Customer Service Executive - Provisioning & Configuration
Tata Communications Limited- Posted 3 hours ago
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Job Description
Broad outline of the Role
Minimum Qualifications & Experience
Other Knowledge & Skills
Key Responsibilities
- Responsible for all operations and trouble shooting with respect to installation support, network service configuration. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.
Minimum Qualifications & Experience
- Bachelors degree in engineering or equivalent qualification
- 4-6 years relevant experience in network infrastructure project management and on field experience
Other Knowledge & Skills
- Understanding of Provisioning process, Telephone, Internet, Data, Service Activation
- Huawei certifications: NCE-CE (Cloud & Enterprise) and NCE-TX (Transmission).
- Experience with fibre, transport, and IP/MPLS service provisioning.
Key Responsibilities
- Hands-on configuration and provisioning of Juniper (MX), Cisco, and Nokia devices.
- Strong experience with SecureCRT, WinSCP, and scripting for device configuration.
- Knowledge on Microwave (NEC, Ericsson, Ceragon) and RAN equipment
- DWDM provisioning experience on Nokia PSS and Huawei platforms using NFM-P and NFM-T.
- Working knowledge of Alcatel SDH (1660, 1662, 1642), Cisco WIP routers, Nokia NGTT/NGCE-AA, and Netconfig roles.
- Experience with Microsoft Azure and AWS networking, including tunnel creation.
- Operational knowledge of NBN Portal, One Manage, TEMIP, Voice Switches, and OSS systems.
- Experience using Cisco Prime for NTU device scripting.
More Info
About Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications