About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Role Overview
A Telecom Infrastructure Project Manager is responsible for
end-to-end delivery of network connectivity projects, ensuring on-time, within-scope, and SLA-compliant execution. The role bridges
customers, service providers, OEMs, and internal engineering teams, with a strong understanding of
MPLS, ILL, Ethernet, SD-WAN, and ISP infrastructure.
Key Roles & Responsibilities
Project Initiation & Planning
- Understand customer requirements and business use cases
- Review solution design for MPLS / ILL / Hybrid connectivity
- Define project scope, milestones, timelines, and risks
- Align stakeholders (Customer, Sales, Engineering, Vendors)
Stakeholder & Vendor Management
- Single Point of Contact (SPOC) for customers
- Coordinate with:
- Service Providers (Telcos / ISPs)
- OEMs (Cisco, Fortinet, VMware, etc.)
- Field & provisioning teams
- Conduct regular status calls and governance meetings
Execution & Delivery
- Manage circuit provisioning (MPLS / ILL / Ethernet)
- Track last-mile progress and access readiness
- Coordinate CPE installation and configuration
- Oversee testing:
- Ping & throughput tests
- Routing validation
- End-to-end connectivity
Risk, Issue & SLA Management
- Identify risks (ROW issues, fiber delays, hardware delays)
- Proactively escalate and drive resolution
- Ensure SLA compliance (delivery timelines & performance)
- Handle change requests and scope adjustments
Documentation & Handover
- Maintain project trackers and reports
- Ensure as-built documents are completed
- Handover to operations/support teams
- Support initial stabilization period (hypercare)
Tools & Skills
- Project tools: MS Project, Excel, Jira, ServiceNow
- Telecom portals & OSS tools
- Strong communication & customer management
- Risk management and escalation handling
- Cross-functional team coordination
Shift -
Work schedule aligned only with US time zones. 
