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Sr. Customer Service Executive - Platform Planning & Network Design

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Job Description

Key Responsibility

Responsible for driving day to day system and service engineering and operations.
This is an operational role within Fiber services to Plan, Design and As built the Fiber assets in GIS tools that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Monitor and ensure proper completion of network surveying/design activities by Build Partner Active Participate in both Internal and External Meeting.
Resolve issues affecting projects scope, quality, risk, and timeline

Skills Required

Candidate Should have strong knowledge on Telecom Network architecture and their components.
CAPEX & OPEX calculations for better fiber planning.
Candidate should have detail knowledge in GIS Network applications Small World, MicroStation, Arc GIS & BT Open reach Portal.
Cost benefit analysis of the projects including feasibility studies.
Candidate should have good Communication skills to have different level of conversations with the on-shore / Off-shore stake holders.
To Prepare the High-Level design document by providing Scope of work, Splicing schematic, civil and cable plan etc to build partner for implementation.
To Capture the Low-Level design in GIS Applications.

More Info

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About Company

Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 151832309

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