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Tata Communications

Sr Customer Service Executive - Network Operations & Support

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Job Description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

  • Hands-on experience working with enterprise data sources such as SAP, with the ability to extract, validate, and interpret financial and operational data
  • Strong expertise in Power BI for data modeling, DAX calculations, and development of interactive dashboards and management reports
  • Practical experience using Power Automate to design and manage automated workflows, data refresh processes, and business notifications
  • Advanced proficiency in MS Excel, including complex formulas, pivot tables, and data reconciliation techniques
  • Solid understanding of financial analysis concepts, including Actuals vs Budget variance analysis, SSP (Standalone Selling Price) calculations, and revenue-related metrics
  • Ability to translate complex data and financial insights into clear, actionable information for business stakeholders
  • Strong communication skills with the capability to collaborate across technical and non-technical teams

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About Company

Job ID: 138932621