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Sr. Customer Service Executive- Customer Service Operations - Network Operations & Support

  • Posted 20 hours ago
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Job Description

Responsible for Fiber deployment/Construction and last miles/FTTH connectivity

Acceptance Testing, First Time Right approach.

Adhere work as per customer Construction specifications and timely

Approval of devations from customer to avoid any penalties.MIS Reports as desired by management at Circles & Corporate level
Daily Progress Report of Rollout project
Preparing weekly review PPT
PR/PO Tracking
Coordinating with Field resources region wise on a regular basis for smooth running of project
Preparing MIS report Daily, Monthly & Weekly basis
Material Reconciliation
Meetings and Online calls management
Knowledge of FF1 app and AW app and google earth is mandatory

More Info

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About Company

Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 151970003

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