Sr. Credit Business Process Analyst

About the Role

1. Drive improvements within OTC Credit Risk Policy to ensure we are protecting and enabling profitable growth
2. Provide in-depth analysis and improvements on current Credit policy and processes
3. Build out the process, control, and enhancement roadmaps for Credit and partner with internal teams to implement
4. Lead automation and efficiency efforts to improve the end-to-end Credit Management process for all B2B products and LOBs

What You'll Do

1. Drive end-to-end process improvement and automation within Uber's credit risk Standard Operating Procedures (SOPs).
2. Apply your 5+ years of dedicated experience in Credit & Collections, with a strong focus on process optimization and automation initiatives, to directly impact global operations.
3. Partner extensively with stakeholders across all levels and departments, utilizing your exceptional interpersonal skills to influence, prioritize, and drive critical projects.
4. Lead the charge on complex projects, from conception to successful delivery, applying robust project management skills to not only improve but also automate key processes.
5. Play a pivotal role in standardizing and enhancing global business processes, contributing to significant efficiencies and advancements within a dynamic, fast-paced environment.
6. Lead high-impact end-to-end process improvement and automation initiatives specifically within Uber's global credit risk and collections operations.
7. Bring 5+ years of hands-on experience in Credit & Collections, with a proven track record in optimizing processes and implementing automation solutions.
8. Cultivate and manage relationships with diverse stakeholders across all organizational levels, leveraging exceptional interpersonal and communication skills to drive consensus and project success.
9. Independently manage and prioritize multiple complex projects, demonstrating a strong ability to drive process enhancements from definition through automated implementation.
10. Serve as a key liaison, effectively collaborating with various departments to ensure alignment and prioritization of tasks crucial for project completion.
11. Contribute significantly to standardizing and optimizing global business processes within a rapidly evolving, industry-leading technology company.

Basic Qualifications

1. 5 years of Credit & Collections Operational and/or Process experience, in multifaceted, complex, matrixed environments
2. Process Improvement

Preferred Qualifications

1. Ability to drive and improve end-to-end processes with a track record in business process re-engineering and systems analysis
2. Strong understanding of internal controls, including Sarbanes Oxley compliance
3. Robust experience working with cross-functional partners across teams and geographies
4. Proven experience collaborating with IT and engineering teams
5. Functional knowledge of credit management, bad debt, customer invoicing, receivable aging, and collections
6. Ability to influence and collaborate with different teams in a fast-paced changing environment
7. Formal Agile and/or Six Sigma certifications are an advantage
8. Experience or active exposure to advanced technologies e.g., Machine Learning, AI, etc. is an advantage

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .