Sr. Content Designer

Job Description

In this role, you will:

• Develop content and design for online applications and websites
• Work with creative and technical teams to research and design the strategies to implement for online services
• Design and create customer experience elements to support the customer experience strategy as defined by Customer Experience Interaction Designers
• Create or collaborate on new and existing web or multimedia applications
• Ensure consistency throughout the site by utilizing company brand and quality standards
• Work with leaders on development ideas and products
• Collaborate with teams, direct managers and other departments regarding content requirement
• Design content that's simple, intuitive, engaging, and easy to understand across web and mobile platforms.
• Partner with UX, product, and engineering teams to shape product flows, microcopy, and in-app messaging.
• Use data, research, and insights to inform content decisions and iterate based on user feedback.
• Advocate for clarity, consistency, and accessibility in all user-facing content.
• Develop and maintain content guidelines, style guides, and best practices to ensure a consistent voice and tone across all platforms.
• Collaborate with localization teams to ensure content works globally.
• Stay up to date with industry trends, tools, and technologies related to UX writing and content design

Required Qualifications:

• 4+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Experience in UX writing, content design, or a related field.
• A strong portfolio showcasing your ability to craft user-centered content for digital products.
• Ability to simplify complex problems and write for a global audience.
• Experience working with design tools like Figma and collaborating in cross-functional teams.
• Good understanding of information architecture, and UX flows.
• Understanding of accessibility standards and inclusive design practices