Sr. Client Partner, Quora

The Nimble Labs (TNL) is the premier digital sales representation and performance partner for high-growth markets. We provide global publishers with frictionless commercial infrastructure, and equip enterprise brands with direct access to premium, high-intent audiences.

What You'll Do

You'll be a part of a dynamic team & your key responsibilities will include:

• Sell Quora's latest advertising solutions to new and existing advertisers

• Prospect, source and close deals with brand advertisers and/or media agencies for Quora

• Utilize expertise in navigating media agency dynamics, as well as a thorough knowledge of campaign buying, digital media planning, pricing models, digital revenue operations of Quora and its products

• Meet new prospects and existing clients regularly to understand their current and upcoming campaign objectives, KPI benchmarks and suggest solutions which can assist them in meeting their marketing objectives

• Deliver against sales target consistently while delivering excellent customer sales experience to Quora's advertisers

• To ensure a smooth launch of campaigns, provide timely and effective feedback

• Create consultative sales presentations to demonstrate how Quora's advertising products can be leveraged to connect with consumers

• Market Research and Networking, stay up-to-date with market and competitor movements, new product launches in the market, attend industry events and conferences to generate new business leads

• Develop, manage and grow very senior client side relationships to maintain and grow revenue

• Engage in exceptional client and internal communication and follow-up to provide a positive end-to-end client experience, from the initial contact through post-campaign results

• Accurately forecast on a weekly, monthly, and annual basis actual and projected sales revenue

• Managing top categories like Online Services, FMCG, Consumer Durables/Mobile Handsets, Media Entertainment, Auto, Real Estate & Pharma.

• Maintain cordial relations with agencies, clients and ensure excellent customer service

• Responsible for weekly interaction with Quora & update on Sales Pipelines and Conversions

• Ensure achievement of targets quarter on quarter across all Quora Products

• Responsible for submitting internal reports to leadership teams and publishers on a weekly basis

• Manage existing business customer relationships, onboarding of new business users, from introduction of features to assisting with campaign creation and optimization.

• Contribute to scalable account management operations for future accounts

• Provide regular proactive two-way communication between users and teams, to provide strong team representation and set proper user expectations

• Use feedback to inform the product and operations teams

• Manage and cultivate existing business customer relationships

• Provide regular proactive communication between clients and teams, to provide strong team representation and set proper client expectations

• Resolve client issues in an efficient, tactful manner, support with the implementation of solutions that prevent future problems

• Serve as a subject matter expert

• Advise, consult and improve organizational effectiveness

• Work closely with cross-functional project teams to maintain continuous product knowledge

• Manage contracts, contract renewals, and work with Finance and customers on invoices and payment collections

Who You Are

• You have an university degree, preferably in Business Administration, Marketing or similar

• You have 10 + years of relevant experience

• You have developed a professional and social network in the segment across various industries

• You have developed sales skills and knowledge about specifics of selling advertising space

• You have highly developed negotiation skills understanding Social Media Products, biddable Media, and new trends

• You have experience with local media/online/mobile advertising

• You are highly skilled and comfortable in presenting to C-level management

• You have a deep understanding of the Quora and the social media/Search/OTT/Mobile landscape, and opportunities for marketers

• You can efficiently communicate internally and externally with excellent communication skills in English

• You have the ability to partner effectively with internal & external industry stakeholders

• You are passionate about digital media

• You have a positive attitude with a drive to learn

• You are an active and passionate Quora user

Personal characteristics:

- Proactive, independent, responsible, professional, entrepreneurial, creative (business), ambitious, systematic, persuasive, charismatic, self-confident but humble

Existing Professional Network:

- Has existing strong social and professional ties within local advertising industry on either C-level management or marketing management levels and existing relationship with the local agency business community