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Sr. Business Systems Analyst

Opengov
Pune
5-10 Years
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Job Description

Role Requirements

  • 5+ years experience administering and scaling Atlassian tools (Jira Software, JSM, Confluence, OpsGenie, Asset Management, etc.)
  • Experience integrating Jira with technical and business systems (e.g., GitHub, CI/CD, Salesforce, observability tooling)
  • Strong analytical skills and experience converting business processes into effective systems solutions
  • Knowledge of Agile and scaled Agile methodologies (SAFe, GIST), ITIL frameworks, and SDLC best practices
  • Proven ability to manage cross-functional initiatives, gather requirements, and lead implementation with minimal oversight
  • Excellent communication skills; capable of interfacing with technical and non-technical audiences across departments
  • Background in SaaS, enterprise software, or technology consulting preferred
  • Familiarity with cloud environments (AWS or Azure) and CRM systems (e.g., Salesforce) is a plus
  • Atlassian certifications preferred

More Info

Job Type:
Permanent Job
Industry:
Software Engineering
Role:
System Analyst/Tech Architect
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Opengov

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync.

Job ID: 130146173

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Last Updated: 24-10-2025 10:31:13 AM
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