Company Description
CloudMoyo is an award-winning and data-driven engineering firm with deep expertise in analytics, application development, and digital strategies. Our goal is to envision and develop solutions that reinvigorate businesses and build their best futures by propelling digital transformation with resilience. We work alongside various partners, like Microsoft and Icertis, to bring forward robust, inventive, and scalable solutions tailored to your business needs. Our expertise is founded on the efforts of our talented employees, as well as the FORTE values we champion.
FORTE means Fairness, Openness, Respect, Teamwork, and Execution. Our values here lead to open and honest conversations that allow for greater collaboration, leading to best-in-class execution that delights our customers.
We pride ourselves on being one of Seattle's Best Places to Work for the past 6 years, as well as earning the Icertis Partner of the Year Award FORTE Values in 2021 and the Icertis Highest Delivery NPS Award in 2024.
Interested in joining our team Keep reading!
Life at CloudMoyo
Here at CloudMoyo, we are driven by our values of FORTE, which stands for Fairness, Openness, Respect, Teamwork, and Execution. We strongly believe that our expertise is founded on the efforts of our employees, who reflect our FORTE values in their work. Our workplace culture is driven by unshakable commitment to building a world-class workplace for all employees, one characterized by meaningful interactions, flat hierarchy, challenging assignments, opportunities to grow with the best in the field, and exciting rewards and benefits.
If you're a talented, hard-working, and fun-loving person looking to grow, then CloudMoyo may be a great fit for your next professional adventure.
Curious what it's like working at CloudMoyo Hear from CloudMoyo employees on Glassdoor, where were we consistently rank high. Check out the reviews to learn more!
Working during COVID-19
We Responded To The Covid-19 And Its Impact On Our Lives And Businesses Alike, With a 4 Rings Of Responsibility Approach. CloudMoyo Employees Worked 100% Remotely During Covid-19. However, We Have Now Adopted a Hybrid Work Environment Post Covid. The Four Rings Of Responsibility Are As Follows
- Take care of self
- Take care of family
- Take care of community
- Take care of business
Job Description
We are looking for a
highcaliber Product Owner / Sr. Business Analyst who can define and drive a
businessfirst vision to solve one of retail's most persistent and expensive problems:
rebate leakage and unrealized supplier profitability.
This role focuses on
understanding how rebates actually work in the real worldfrom contract terms to accruals, claims, settlements, and exceptionsand translating that understanding into
clear product direction, workflows, insights, and action loops that help retailers recover margin at scale.
You will operate at the intersection of
commercial finance, supplier management, contract operations, and analytics, ensuring insights do not stop at dashboards but
convert into measurable financial outcomes.
The Problem You'll Own
Large retailers manage
thousands of supplier rebate agreements, often spread across:
- Contracts and amendments
- Pricing and margin systems
- Accrual and settlement processes
- Manual spreadsheets and emails
Despite Sophisticated Systems, Organizations Struggle With
- Missed or underclaimed rebates
- Incorrect accruals and margin leakage
- Poor visibility into earned vs claimed vs settled
- Slow, manual reconciliation and dispute cycles
- Insights that surface issues but don't drive action
Your mission is to
reimagine how rebate intelligence works endtoendfrom understanding contractual intent to enabling recovery actionswithout being constrained by existing system silos.
Key Responsibilities
- Own the Business Vision
- Define a clear product vision for rebate and profitability intelligence focused on margin realization, not reporting
- Articulate the northstar outcomes (e.g., recovered margin, cycletime reduction, fewer disputes)
- Frame the problem in business terms that resonate with Finance, Merchandising, Supplier Management, and Operations
- Deeply Understand Rebate & Commercial Processes
- Map realworld rebate lifecycles:
- Contractual terms and eligibility
- Accrual logic and assumptions
- Claims, settlements, trueups, and disputes
- Identify where leakage occurs:
- Data gaps
- Timing mismatches
- Interpretation ambiguities
- Process breakdowns
- Capture nuances such as:
- Tiered rebates
- MDF programs
- Retroactive adjustments
- Volume thresholds and exceptions
- Translate Complexity into Simple, Actionable Experiences
- Define business workflows that:
- Highlight risk, leakage, and anomalies early
- Separate signal from noise
- Guide users toward specific corrective actions
- Specify insights such as:
- Earned vs accrued vs claimed variances
- Margin leakage indicators
- Highrisk suppliers or categories
- Ensure insights naturally lead to decisions and actions, not just awareness
- Drive Insight Action Loops
- Design clear execution paths once an issue is detected:
- Triggering reviews
- Initiating claims or recoveries
- Escalating disputes
- Tracking resolution and financial impact
- Define success metrics that go beyond usage:
- Recovered dollars
- Reduced cycle times
- Fewer writeoffs
- Improved forecast accuracy
- Partner Across Functions
- Work closely with:
- Finance & Controllership
- Merchandising / Category teams
- Supplier management
- Legal / Contract teams
- Act as the translator between business stakeholders and delivery teams
- Validate assumptions through real user workflows, not just documented processes
What Success Looks Like
- Business users clearly understand where money is leaking and why
- Leaders trust the system as a source of financial truth
- Insights routinely result in claims, recoveries, or process corrections
- Rebate operations move from reactive and manual to proactive and intelligent
- The organization measures success in realized margin, not reports produced
Qualifications
Ideal Candidate Profile
MustHave Capabilities
- Strong background as a Product Manager, Business Analyst, or Product Owner in:
- Retail
- Consumer goods
- Supply chain
- Commercial finance or revenue operations
- Proven ability to:
- Decompose complex business problems
- Think in systems and workflows
- Balance strategic vision with operational realism
- Comfortable working with ambiguity and shaping problems before solutions exist
NicetoHave Experience
- Exposure to:
- Supplier rebates, incentives, MDF, or trade promotions
- Margin analysis, accruals, or financial reconciliation
- Contractdriven business processes
- Experience designing:
- Decision support tools
- Operational analytics
- Exceptiondriven workflows
What We Explicitly Value
- Businessfirst thinking (technology is a means, not the goal)
- Ability to challenge how it's always been done
- Strong storytellingcan explain complex problems simply to executives
- Bias toward outcomes and execution, not just documentation
Why This Role Is Different
This is
not a traditional backlogwriting BA role.
You Will
- Shape what the product should be, not just how it's built
- Influence how retailers recover real dollars, not just improve reporting
- Work on problems that sit at the intersection of contracts, finance, and operations
Additional Information
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