Job Responsibilities:
This position is responsible to perform the following activities:
- Ability to successfully reconcile participant indicative data and develop expertise related to the technical aspects of employee benefits and pension contracts
- Support Retirement Income Solutions (RIS) initiatives and projects as needed through demonstrated knowledge of employee benefit and pension plans and systems used in their administration
- Serve as a continuing technical resource for contract inquiries following the transition from Implementation to the Operations Group
- Working autonomously, utilize product knowledge to perform complex technical implementation and data management/reconciliation tasks for new Pension Risk Transfer (Closeout) sales that includes:
- Interpreting contract provisions
- Review initial contract drafts to verify that MetLife systems are capable to support the provisions and suggest system enhancements as needed
- Strong project management skills including problem solving, attention to detail, analytical thinking and decisiveness
- Ability to balance client expectations with MetLife capabilities and understand the impact both administratively and financially
- Prepare and test automated calculations for new contracts; participate in special projects and enterprise initiatives
- Provide effective end-to-end support for IT process improvements:
- Document potential improvements to processes and systems, develop recommendations for manager approval, coordinate with internal business partners to document business requirements, perform system testing and review test results
- General understanding of U.S. economy and employee benefits industry
- Perform other related duties as assigned or required
Education: B. Tech.
Experience: 2-4 years of experience in the financial services support process .
Knowledge and skills (general and technical):
- Proficiency with Microsoft Office tools, particularly Microsoft Excel
- Excellent organizational, interpersonal, and communication skills, both written and verbal.
- Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible .
Other Requirements (licenses, certifications, specialized training - if required):
- Proficiency with Microsoft Office tools, particularly Microsoft Excel
- Excellent organizational, interpersonal, and communication skills, both written and verbal.
- Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible
