The OE Senior Associate will be a critical member of the Learning Operations program, which is part of the Technology Learning and Performance strategy.
Activities Include
- Deliver on Program tasks within established timelines.
- Customer Engagement.
- Execution of Communications Campaign.
- Serve as a Domain Expert of Learning Operations Processes.
- Support the maintenance of Program Analytics & Dashboards.
- Participation in critical Learning & Performance initiatives.
What We Expect of You
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications
- Master's degree with 1 to 3 years of Learning, Talent Development, and Compliance experience OR
- Bachelor's degree with 3 to 5 years of Learning, Talent Development, and Compliance experience OR
- Diploma with 7 to 9 years of Learning, Talent Development, and Compliance experience
- 3+ years of learning, performance, and talent development experience.
- 3+ years supporting processes involving Compliance, GxP, and/or Quality Plans.
- High emotional IQ.
Preferred Qualifications
Must-Have Skills
- Demonstrated Program implementation skills.
- Participate in problem solving, understand program needs, and support implementation of solutions.
- Excellent oral and presentation skills; ability to negotiate, influence, and persuade.
- Excellent with the Microsoft Office toolset, particularly Word, PowerPoint, Excel.
- Experience in building and maintaining Power BI reports.
- Experience developing actionable and targeted project plans.
- Possesses a natural curiosity for delivering innovative, powerful people-focused strategies (talent and learning) that drive targeted and high-impact results.
- Experience working on agile teams.
- Willingness to handle ambiguous and rapidly changing priorities.
- Professionally excels at interaction with all levels of management, staff, and vendors.
Good-to-Have Skills
- Understands how to analyze output and measure factors of success.
- Ability to create and edit modern SharePoint pages with ease.
- Solid understanding of social media dynamics.
- Understands how to use data and analytics to develop new and revealing insights.
Soft Skills
- High emotional IQ.
- Excellent people and project management skills.
- Ability to work cross-functionally with multi-functional matrixed teams.
- Ability to manage multiple priorities successfully and work on multiple projects simultaneously.
- High degree of initiative and self-motivation.
- Team-oriented, with a focus on achieving team goals.
- Good interpersonal skills; enthusiastic, great teammate, and self-starter; serious commitment to hard work and excellence.
