In this vital role within Amgen's Veeva Release Management team, you'll primarily focus on change and release management, encompassing the planning, scheduling, and deployment of changes and releases across various Veeva Vault instances at Amgen. You will also provide essential support and expertise to key business users to ensure smooth transitions of releases.
Roles & Responsibilities
- Support the development and implementation of the release management process for the Amgen Veeva Vault platform.
- Manage release plans, including timelines, resources, and risk assessments.
- Collaborate with IT and business teams to facilitate smooth and efficient Veeva releases.
- Assess and plan for the impact of Veeva changes and releases on partners.
- Assist in developing and managing communication plans to engage Veeva partners and provide clear messaging.
- Support the design and delivery of training programs, offering ongoing support and coaching.
- Be part of change impact evaluations.
- Oversee the planning, scheduling, and coordination of Veeva releases, ensuring alignment with change management strategies.
What We Expect of You
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications
- Education and Experience:Master's degree and 1 to 3 years of Computer Science, IT, or related field experience; OR
- Bachelor's degree and 3 to 5 years of Computer Science, IT, or related field experience; OR
- Diploma and 7 to 9 years of Computer Science, IT, or related field experience.
Functional Skills
Must-Have Skills
- Experience with Veeva Vault Platform and Products, including Veeva configuration settings and custom builds.
- 4 - 5 years of experience working in the global pharmaceutical industry.
- Experience in building configured and custom solutions on Veeva Vault Platform.
- Experience in managing systems, implementing, and validating projects in GxP regulated environments.
- Extensive expertise in SDLC, including requirements, design, testing, data analysis, and creating and managing change controls.
- Proficiency in programming languages such as Python, JavaScript, etc.
- Strong understanding of software development methodologies, including Agile and Scrum.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Familiarity with Agile methodologies for change management.
- Experience with change management tools and software.
- Knowledge of industry-specific regulations and standard processes, particularly in Life Sciences or Pharmaceuticals.
- Strong solution design and problem-solving skills.
- Strong understanding of technology, function, or platform.
- Ability to analyze client requirements and translate them into solutions.
- Knowledge of Platform and Data Governance.
Professional Certifications
- Veeva Vault Platform Administrator or Equivalent Vault Certification (Must-Have)
- SAFe for Teams (Preferred)
Soft Skills
- Excellent analytical and solving skills.
- Strong verbal and written communication skills.
- Ability to work effectively with global, virtual teams.
- Team-oriented, with a focus on achieving team goals.
- Strong presentation and public speaking skills.
Shift Information
This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
