Sr. Associate III, Surgical General Field Sales & Account Management

Major Accountabilities

• Infiniti, Laureate, Centurion & Luxor Microscopes demonstration/Follow up to the targeted account/surgeon.
• Do the assigned number of demos of Infiniti, Laureate, Centurion & Luxor Microscopes. Demo tracking sheet and customer feedback on the demo to be given every month.
• Create new leads by aggressive demo to Competitive Phaco users.
• Follow up on leads forwarded by Cataract TSE/ CAM
• Execute Cataract Instrumentation marketing plans and POA in accordance with established guidelines. Conduct assigned number of ACT/ART/RTM/CME every year.
• Achieve assigned sales targets for Infiniti, Laureate, Centurion & Luxor Microscopes in co-ordination with the Cataract TSE/ CAM & ASM.
• Work with the surgeons during/post Installations to improve post purchase experience.
• Accountable for managing all Demo Equipment's assigned to the area.
• Constant feedback on the market information to develop edge over competitor. Effectively manage territory development.
• Make sure that the receivables are collected on time to complete the sales.
• EFA compliance to be tracked on monthly basis and ensure compliance above 85%.
• Regular reporting in Envision. To maintain the desired call average per month and frequency of calls to be done as expected with respect to Dual Ranking of Customers. Call objectives should be managed to give focus on various Products as agreed.
• Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative.
• Adherence to all corporate compliance guidelines & corporate programs by self and team

Key Performance Indicators

Financial & Business results

• Total value targets / growth targets of instruments
• Demo Planned/executed
• Execution of Regional Marketing/Country programs, training strategies & tactics that effectively grow brands
• Activity based management focus and planned SoV activities

Strategy/Market focus

• Competition Tracking

Operational Excellence

• High

People, Capabilities & Management

• Customer Management

Ideal Background

Components

Minimum Desirable Education:

• First Class University Graduate/Post Graduate in Science, Engineering, Pharmacy.

Experience requirement:

• Minimum 4 years selling experience in medical device/healthcare industry and 2 year role maturity in last held role at Alcon.

Languages:

• Proficient in English