Sr Associate

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting the applications for the role of CNI Creator- Sr Associate/Business Analyst/Assistant Manager/Manager

In this role, the shortlisted candidate will be responsible for performing comprehensive Know Your Customer (KYC) reviews on non-Individual customers, ensuring compliance with Australian AML/CTF regulatory requirements and internal bank policies. The role supports the bank's obligation to identify, assess, and monitor complex non-individual customers.

Responsibilities

As part of the FCRM Operations team, you will be responsible for:

• Conduct periodic KYC reviews for Complex non-individual customers - companies, associations and complex partnerships

• Performing Due Diligence in accordance with the global standards and internal policies

• Deliver accurate know your customer (KYC) and customer due diligence (CDD) files to ensure comprehensive client verification.

• Proven ability to meet KPIs, SLAs and quality standards, delivering audit ready and compliant KYC files

• Detail oriented analytical mindset with strong numerical problem solving and time management skills

• High professionalism in handling confidential information with a strong controls and quality focused approach

• Analyse ownership and control structures, including offshore and multi-jurisdictional entities

• Provide guidance to front-office teams on KYC requirements and documentation standards

• Contribute to continuous improvement of KYC processes and controls

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's degree from a recognized institution

• Relevant years of experience in KYC domain

• Strong verbal and written communication skills.

• Exposure to end-to-end KYC processes with sound understanding of entity structures (companies, associations etc.)

• Ability to interpret KYC documents (internal and customer-provided) and identify missing information for case closure

Preferred qualifications

• Previous experience and proven expertise in Know Your Customer & AML and other compliance programs

• Strong analytical aptitude and logical reasoning to identify red flags and

• determine need for escalation.

• Ability to analyse evidence from multiple tools/systems to assess legitimacy of customer behaviour

• Good problem solving and documentation skills with attention to detail