Sr Assoc, Accounts Receivable
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Job Description
Key Responsibilities
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- Monitor customer accounts for overdue payments and outstanding balances
- Contact customers via phone, email, or portals for payment follow-ups
- Maintain collection schedules and aging reports
- Investigate and resolve invoice discrepancies or payment disputes
- Reconcile customer accounts and update payment records
- Coordinate with internal teams such as billing, sales, and customer service
- Negotiate payment plans when necessary
- Ensure compliance with company policies and collection procedures
- Prepare daily/weekly/monthly collection status reports
- Maintain accurate documentation of collection activities in ERP/CRM systems
- Strong communication and negotiation skills
- Good analytical and problem-solving abilities
- Attention to detail and accuracy
- Knowledge of AR processes and collection techniques
- Proficiency in MS Excel and accounting software/ERP tools
- Ability to manage multiple accounts and deadlines
- Customer service orientation
- Bachelor's degree in Commerce, Finance, Accounting, or related field
- 0–4 years of experience in AR collections, finance, or accounting
- Experience with ERP systems such as SAP ERP, Oracle NetSuite, or Microsoft Dynamics 365 is a plus
- Knowledge of accounting principles and invoicing processes
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More Info
Key Skills
Invoicing processes
Microsoft Dynamics 365
Collection techniques
AR processes
ERP systems
Oracle NetSuite



