Sr. Applications Analyst - Salesforce / Conga CLM / X-Author

Job Description

Sr. Applications Analyst - Salesforce / Conga CLM / X-Author (Design, Development & Maintenance)

Experience Required: 6+ Years

Employment Type: Full-time

Department: Information Technology

Job Summary

We are seeking an experienced Sr. Applications Analyst with expertise in Salesforce, Conga CLM, and Conga X-Author for Excel to lead application solution design, development, enhancements, and maintenance initiatives. The ideal candidate will work with business stakeholders to design scalable solutions, optimize processes, and ensure effective application performance. This role requires a strategic thinker who can translate complex business requirements into robust technical solutions while maintaining high standards of quality and performance.

Key Responsibilities

• Analyze business requirements and design scalable solutions on the Salesforce platform
• Architect and configure solutions for Conga CLM including contract creation, approvals, workflows, renewals, and integrations
• Design and implement Conga X-Author for Excel solutions for data management, reporting, and document automation
• Develop and maintain Salesforce customizations including flows, workflows, reports, dashboards, security model, and automation
• Perform application enhancements, defect fixes, and continuous improvements to ensure optimal system performance
• Create comprehensive functional and technical design documents for solution implementation
• Support integrations between Salesforce and other enterprise applications
• Participate in testing, release management, deployment, and production readiness activities
• Ensure adherence to best practices, governance, and security standards across all implementations
• Collaborate effectively with business, IT, and vendor teams in Agile delivery model
• Provide technical guidance and mentorship to junior team members
• Conduct system performance monitoring and optimization activities
• Support end-user training and documentation development