Manage the end-to-end implementation and integration of Spotnana and Concur travel and expense platforms in alignment with customer requirements.
Troubleshoot, diagnose, and resolve technical issues to ensure seamless performance of travel and expense systems.
Collaborate closely with cross-functional teams to design, develop, and optimize integration workflows between travel booking and expense management modules.
Maintain and customize system configurations to meet evolving enterprise demands and enhance user experience.
Develop and document technical guides and best practices for ongoing system maintenance and future upgrades.
Ensure compliance with industry security and operational standards while managing platform integrations.
Skills & Qualifications
Must-Have:Proven experience in integrating and supporting platforms like Spotnana and Concur or similar travel & expense management solutions.
Must-Have:Strong technical background in API integrations, system troubleshooting, and performance optimization.
Must-Have:Demonstrable expertise in managing on-site technical support, working collaboratively with cross-functional teams.
Preferred:Familiarity with enterprise-level travel booking systems and financial compliance standards.
Preferred:Experience with cloud-based environments and modern software development practices.
Preferred:Excellent communication skills with a proven track record in delivering technical presentations and documentation.