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People & Talent
• Employee, engage and retain high quality talent to ensure Payments Technology team is adequately staffed and skilled to deliver on business commitments
• Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners.
• Bridge skill / capability gaps through learning and development
• Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team
• Ensure the optimal blend and balance of in-house and vendor resources
Risk Management
• Be proactive in ensuring regular assurance that the Payments ITO Team is performing to acceptable risk levels and control standards
• Act quickly and decisively when any risk and control weakness becomes apparent and ensure those are addressed within quick / prescribed timeframes and escalated through the relevant committees
• Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group's ability to remain within acceptable risk levels
• Ensure business continuity and disaster recovery planning for the entire technology portfolio
Governance
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].
[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]
• Serve as a Director of the Board of [insert name of entities]
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
Key stakeholders
• Solution Architect – SCPAY
• SCPAY – Programme Managers
• Group Payments Product Development Heads
Group Cash Operations
Other Responsibilities
Standard Chartered Bank
Job ID: 109356545