Position Objectives and Summary
To provide proactive administrative handling of reinsurance business and to establish and ensure best practices in operations. The primary focus is on delivering high-quality administrative support, improving efficiency, and acting as a business expert on Swiss Re tools and processes.
Key Objectives
- Responsible for efficient and high-quality administrative handling of the reinsurance business for clients.
- Provide seamless support to Client Markets, Underwriting, and Pricing teams.
- Contribute to continuous improvement of systems and processes to enhance quality and efficiency.
- Act as a business expert for Swiss Re's administrative tools, processes, and guidelines.
- Analyze complex technical problems and provide solutions with clear documentation and standards.
Main Tasks and Activities
- Coordinate with stakeholders and regional BS teams for smooth functioning of end-to-end origination processes for Treaty and Facultative specialty lines (Engineering, Marine, Agro, Credit & Surety, Aviation).
- Support Client Markets operations by ensuring standardized, timely, and quality reporting of market units.
- Demonstrate proficient understanding of E2E processes, reinsurance business linkage, and contribution to strategic goals.
- Provide technical support on Treaty/Fac new and renewal processes, including:
- Contract wording review support
- Induction and submission ITC support
- Treaty/fac system input and updates
- Ensure prompt documentation of Treaty/Fac in relevant systems and completion of required actions.
- Coordinate pending actions with regional BS team and support Client Markets and related functions (e.g., Products, BM, TA, CAS, Claims, Finance).
- Provide administrative support in tools usage, data entry, record management, and ensure data quality.
- Knowledge of underwriting and pricing tools is a plus.
- Support internal and external audit compliance.
- Ensure strong collaboration with broader BS teams across APAC/EMEA/Americas.
Job Requirements
Professional Experience
- Minimum 5 years of experience in Insurance/Reinsurance, with a sound understanding of reinsurance concepts and business processes.
- Skilled in stakeholder management and experienced in working with Client Managers, Underwriters, and Client Underwriters.
- Familiarity with ORM/RCSA is an advantage.
- Strong analytical and problem-solving capabilities.
- Knowledge of business applications and contract wording interpretation.
Education
- Graduate/Postgraduate in a relevant field.
- Insurance certifications are an added advantage.
Technical Skills
- Proficient in MS Word, Excel, PowerPoint, and Power BI.
Language Skills
- Excellent command of English (written and verbal).
Personality Profile
- Strong business communication and cross-cultural collaboration skills.
- High stakeholder focus and service orientation.
- Self-starter with the ability to work independently and lead initiatives.
- High attention to detail with strong adherence to E2E processes.
- Agile and adaptable in a dynamic environment with shifting priorities.
- Excellent team player with a high level of accountability and reliability.
- Willingness to share knowledge and support team growth.
- Ability to strategically think and build reusable knowledge bases and use cases.
- Flexible to work across Asia time zones.
Job Details
Role: Insurance Operations Executive
Industry Type: Insurance
Department: BFSI, Investments & Trading
Employment Type: Full Time, Permanent
Role Category: General Insurance
Education
UG: Any Graduate
PG: Any Postgraduate
