Location: Bengaluru, India
Function: (DEAI HV) Product
Requisition ID: R0125922
Specialist Technical Writer
Hitachi Vantara provides data-driven solutions for businesses. Our Technical Publications group aims to create quick and easy-to-use product documentation, including contextual help and videos. We seek a motivated information developer and content strategist to work with our product team. The ideal candidate will have a product-owner mindset and focus on creating impactful documentation.
Key Responsibilities
- Manage documentation projects and collaborate with technical writers to ensure accuracy and quality.
- Possess excellent writing skills, organize ideas clearly, and translate technical terms for any reader. Able to manage multiple assignments independently and collaboratively.
- Learn products through hands-on experience and communicate technical information effectively within cross-functional teams.
- Work with subject matter experts and product managers to determine technical specifications and content for publication. Strong research skills to gather and analyze data.
- Complete writing tasks according to clarity, conciseness, style, and terminology standards.
- Lead content work for cross-functional teams on time-sensitive projects.
- Conduct interviews with users and technical staff for documentation. Collaborate with product management, support, marketing, and other SMEs.
- Analyze technical feedback from audiences and implement necessary changes in documentation or products.
Skills/Qualifications
- Bachelor's or Master's degree in Computer Science or a related engineering field.
- Over 10-15 years of experience in storage documentation, online publishing, online help development, API documentation, installation and user guides, and release notes.
- Demonstrated technical writing and editing proficiency with exceptional command of the English language, including grammar and usage.
- Strong technical aptitude and ability to learn products through hands-on experience.
- Familiarity with API tools, such as Swagger.
- Practical experience working with Generative AI in areas such as prompt engineering and AI model comprehension.
- Proficiency in DITA, XML, Microsoft Visio, and Adobe Acrobat.
- Comprehensive understanding of topic-based authoring and reusable information architecture.
- Experience with agile software development processes and associated tools, such as JIRA and Confluence.
- Video creation experience is an advantage.
- Proficiency in spoken Japanese is a plus.
- Content translation experience is preferred.
- Demonstrates the ability to step into a leadership capacity—driving initiatives forward, taking ownership of outcomes, and influencing cross‑functional stakeholders without direct authority
