Specialist - Package Implementation
- Posted 9 hours ago
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Job Description
Role Description
Experience from 8-12 years in SAP CRM
Overall Position Responsibilities
Follow established customizing guidelines and best practices
Contribute to a knowledgesharing attitude within module team globally
Contribute to module team meetings as decidedrequired
Actively collaborate with Solution ExpertDelivery Leader for business requirements and increase of business process knowledge in module team
Actively collaborate with Functional Lead on meeting stipulated Service Level Agreements for case resolution within the module team
Build and maintain support for the defined ways of working as well as cooperation for continuously improving them
Overall Technical Qualifications
CRM QTC process and setup Quotation to Cash Process
CRM Services
Middleware knowledge settings
Initial and Delta download from ECC to CRM Partners Product master Condition records Transactional data
Partner Determination
Pricing
CRM Billing
Action profiles
Integration between CRM ECC
Sound knowledge about ECC SD
SAP CRM eCommerce overview
Product catalogue management Createreplication
Agreement to Order Creation process
Marketing planning and Campaign management
Standard programs knowledge ie CRMD and CRM
Good to have knowledge on integration between CRM APO gATP Order Fulfillment
Good to have knowledge on Logistics integration with CRM
Overall Position Competencies
Able to analyze and solve day to day issues from business within agreed SLA
Experience in handeling Change requests and problem management
Ability to scope prepare FS script and execute interface tests
Strong analytical problem solving and conceptual skills
Good coordination with team members and customers is must
Excellent communication skills make presentations participate andor drive workshops
Experience in working with globalinternational teams will be considered
Additional Requirement Is Must
Night Shift and APAC shift to support NA business hours and Export process
OnCall for extended hour support
Available on phone to attend to any major issues
Support testing and be there for weekend supports if needed for Infra related changes
We work CET schedule So thats a must
Candidate needs to travel to client office C V Raman Nagar Bagmane for 2 to 3 days or all days wherever applicable
Experience from 8-12 years in SAP CRM
Overall Position Responsibilities
Follow established customizing guidelines and best practices
Contribute to a knowledgesharing attitude within module team globally
Contribute to module team meetings as decidedrequired
Actively collaborate with Solution ExpertDelivery Leader for business requirements and increase of business process knowledge in module team
Actively collaborate with Functional Lead on meeting stipulated Service Level Agreements for case resolution within the module team
Build and maintain support for the defined ways of working as well as cooperation for continuously improving them
Overall Technical Qualifications
CRM QTC process and setup Quotation to Cash Process
CRM Services
Middleware knowledge settings
Initial and Delta download from ECC to CRM Partners Product master Condition records Transactional data
Partner Determination
Pricing
CRM Billing
Action profiles
Integration between CRM ECC
Sound knowledge about ECC SD
SAP CRM eCommerce overview
Product catalogue management Createreplication
Agreement to Order Creation process
Marketing planning and Campaign management
Standard programs knowledge ie CRMD and CRM
Good to have knowledge on integration between CRM APO gATP Order Fulfillment
Good to have knowledge on Logistics integration with CRM
Overall Position Competencies
Able to analyze and solve day to day issues from business within agreed SLA
Experience in handeling Change requests and problem management
Ability to scope prepare FS script and execute interface tests
Strong analytical problem solving and conceptual skills
Good coordination with team members and customers is must
Excellent communication skills make presentations participate andor drive workshops
Experience in working with globalinternational teams will be considered
Additional Requirement Is Must
Night Shift and APAC shift to support NA business hours and Export process
OnCall for extended hour support
Available on phone to attend to any major issues
Support testing and be there for weekend supports if needed for Infra related changes
We work CET schedule So thats a must
Candidate needs to travel to client office C V Raman Nagar Bagmane for 2 to 3 days or all days wherever applicable
More Info
Key Skills
Agreement to Order Creation process
Middleware knowledge settings
Product catalogue management
SAP CRM eCommerce overview
Initial and Delta download from ECC to CRM
Action profiles
Sound knowledge about ECC SD
Condition records
Marketing planning and Campaign management
CRM QTC process and setup
Partners Product master
CRM Services
Logistics integration with CRM
About Company