Specialist

Requirements

Description and Requirements

Review Google for missing data elements.

• Initiate request for medical via system.
• Ability to prioritize and maintain quality.
• Clear and accurate written and verbal communication (Scripted and Templatized) with stateside resources by email
• Ensure assigned targets are met in accordance with SLA and Internal standards.
• Ensure quality of transaction is in compliance with predefined parameters as defined by Process Excellence
• Work as a team member to meet office goals to obtain disability's vision while demonstrating core values and meeting key measures.
• Ability to communicate effective with stateside stakeholders via emails & calls to have logical discussion.
• Analyze, validate and process transactions as per Desktop procedures (L3 & L4) for complex & non-complex work types.
• Ensure adherence to established attendance schedules.
  
  

About MetLife


Recognized on Fortune magazine's list of the 2024 World's Most Admired Companies and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.

At MetLife, it's #AllTogetherPossible . Join us!