Job Description
About the Role
The role combines ownership of existing HR systems with responsibility for driving future technology transformation initiatives. The ideal candidate will bring strong HR process understanding, HRIS implementation and administration experience, problem-solving ability, and a passion for leveraging technology to improve HR effectiveness and employee experience.
This role is suited for a strong individual contributor or first-time manager who can balance day-to-day system ownership with strategic transformation initiatives.
Responsibilities
1. HR Technology Transformation
2. HR Systems Implementation & Administration
Gather business requirements and translate them into functional specifications, user stories, solution designs, and system configurations.
Manage implementations, enhancements, upgrades, testing, go-lives, and post-implementation support.
Act as the functional owner and administrator for HR technology platforms.
Manage system configurations, workflows, business rules, user roles, and permissions.
Ensure platform stability, data integrity, seamless user experience, and operational excellence.
Monitor system performance, manage issue resolution, and coordinate with vendors and internal teams.
3. Solutioning & Continuous Improvement
Translate business requirements into practical and scalable technology solutions.
Identify process gaps and system limitations and recommend enhancements or workarounds.
Drive system optimization, automation, integrations, and continuous improvement initiatives.
Troubleshoot complex system and process issues using logical and structured problem-solving.
4. Governance & Vendor Management
Manage vendor relationships, enhancement backlogs, SLAs, and support models.
Maintain process documentation, SOPs, governance standards, and compliance requirements.
Ensure timely delivery of projects, upgrades, and enhancements.
5. Adoption & Capability Building
Drive user adoption of HR technology platforms.
Conduct training and enablement sessions for HR teams and stakeholders.
Promote best practices and standardized HR processes
Existing HR systems are stable, well-governed, and effectively utilized.
HR users have a reliable and seamless technology experience.
Technology-driven process improvements and automations are consistently delivered.
System gaps are proactively identified and addressed with practical solutions.
The HR technology landscape becomes increasingly integrated, scalable, data-driven, and AI-ready over the next 12–24 months.
The individual is viewed as the trusted HR technology expert and solution partner across HR and business teams.
What Success Looks Like
Desired Skills & Experience
4–5 years of experience in HR Technology, along with 3+ years of experience implementing HR and enterprise systems.
Strong understanding of the HR domain, with the ability to effectively communicate with business stakeholders and translate business requirements into technology solutions.
Proven experience in integrating HRMS/HCM platforms with other enterprise systems.
Hands-on experience with configuration, testing, troubleshooting, and process automation.
Strong analytical, problem-solving, and solution design capabilities.
Ability to bridge business requirements with system capabilities.
Familiarity with integrations, workflows, automation, and AI-enabled HR solutions.
Strong project management, stakeholder management, and execution skills.