The Specialist Business Systems Analyst will define and specify features for data and knowledge management tools that support R&D precision medicine at Amgen.
These tools provide federated visibility into human datasets, project histories, and scientific findingscrucial for accelerating speed to discovery and market.
The role focuses on data mastering, harmonization, and linking, not transactional processing, and requires strong collaboration across architecture, engineering, and stakeholder teams.
Key Responsibilities:
Perform data analysis and profiling to identify value ranges and propose unification logic
Create and maintain a feature backlog in Jira with detailed specifications based on data analysis
Collaborate with stakeholders to gather and document product requirements, user stories, and acceptance criteria
Partner with Scrum Master and development team to plan and execute Agile sprints, review iterations, and provide feedback
Develop User Guides, Release Notes, and other support documentation
Produce written materials such as product backlog, user stories, and cross-timezone artifacts to ensure efficient coordination
Define, monitor, and manage Service Level Agreements (SLAs) for product performance and availability
Oversee incident resolution and minimize impact on business operations
Analyze product performance, user engagement, and market trends to guide product decisions
Build and maintain reports and dashboards for performance insights
Conduct market research and competitive analysis to inform product strategy
Leverage customer feedback and support data to identify pain points and opportunities
Basic Qualifications:
Master's degree with 810 years of experience as a Product Owner / Platform Owner / Service Owner OR
Bachelor's degree with 1014 years of relevant experience OR
Diploma with 1418 years of relevant experience
Must-Have Functional Skills:
Exceptional data analysis and profiling skills
Advanced SQL query development experience
Proficient in using Excel for data stewardship and curation
Skilled in communicating data profiling findings to non-technical users
Hands-on experience with Power BI (basic models and reports)
Strong knowledge of Agile, Jira, Confluence, and product management practices
Familiar with ITSM principles and methodologies
Experience with data management/visibility solutions such as data warehouses, MDM, and knowledge management
Proven experience mentoring product/business analysts and data profilers
