This position is for an individual contributor role in HR Service Delivery wherein the incumbent will be responsible for the successful end-to-end delivery and management of the HR Systems like HCM Cloud & processes, Crunchr Report, HR report on annually/ monthly/adhoc and associated the updating internal systems like MGCC1Hub for all employees of MetLife services East Private Limited & its affiliates
Job Responsibilities
- Workforce Management of HCM Cloud activities through maintaining rigorous tracking.
- Monitoring PeopleSoft transactions and interact with US counterparts.
- Daily Audit of HCMS transaction
- HCMS Head Count Reconciliation with Functions.
- End-to-End process of internal HR system and Automation includes UAT Testing
- Managing multiple frequency of management and adhoc reports
- Compliance reports and audits
- Periodical report out of metrices – specifying the effectiveness of the function
- Process improvements, removal of non-value adds and stakeholder management
- Data Analytics to establish trends and to report out
- Regular Personal File audit on completion of documentation
Education, Technical Skills & Other Critical Requirement
Education
Bachelor's degree (Any Stream) or diploma with a minimum of 15 years of education.
Experience
(In Years)
4-6 Years of Experience preferred in HR operations (Retirals/ Insurance/ HRIS/ Documentation)
Technical Skills
- Experienced in Advanced Excel
- Experienced in handling HRIS tool (E.g. HCM Cloud, Peoplesoft)
Other Critical Requirements Like Process Specific Skills
- Good analytical skills - Reports to Management, employee database reconciliation and eye for details etc
- Exposure to working in automated environment.
- Exposure to Various Reconciliations type
- Customer Service/ Problem Solving/Analytical Ability/Judgement & Decision-Making skills
- Handle Multiple Tasks/Time Management skills
- Strong communication skills
- Keyboard Accuracy
- IT Background (MS Office)
Working Relationships: HR, Finance, Governance & Operations Team (all Internal) and HR Support System Team (External)
