Specialist - CyberSecurity

L3 ZSCALER

Role Summary

The Zscaler Digital Transformation Engineer Level 3 is going to lead the design deployment and ongoing management of Zscaler Internet Access ZIA and Zscaler Private Access ZPA solutions within large scale enterprise environments This expert level position involves strategic planning architecture advanced troubleshooting policy optimization and direct client interaction

In addition to deep Zscaler expertise the candidate should possess basic Splunk knowledge to support log analysis integration and visibility use cases The role plays a key part in enterprise cloud security posture and digital transformation initiatives

Key Responsibilities

1Manage Zscaler ZIA and ZPA architectures in complex enterprise environments

2Responsible for managing action plans and future requests including automation initiatives

3Define and optimize policies for secure web cloud and private application access

4Serve as the technical SME for all Zscaler related initiatives including Zero Trust strategy integrations and custom configurations

5Lead advanced troubleshooting and root cause analysis for Zscaler related incidents

6Integrate Zscaler logging with Splunk for analytics ing and compliance reporting

7Provide technical leadership to Level 1 and Level 2 teams including mentoring and knowledge transfer

8Collaborate with networking security and identity teams for seamless end to end solutions

9Drive improvements in access control performance and user experience across Zscaler deployments

10Participate in change management risk assessment and stakeholder communication

11Maintain technical documentation solution designs and runbooks in alignment with compliance standards

12Ensure resolution focused care of RCA design action plans for daily operations and help in the resolution

13Manage and prioritize future or upcoming requests and present POV regarding upcoming changes

Required Skills Experience

1512 years of experience in network security cloud access technologies and enterprise IT environments

2Expert level hands on experience with Zscaler ZIA and ZPA including administration policy creation authentication and troubleshooting

3Strong understanding of Zero Trust Architecture web filtering SSL inspection DNS tunneling prevention and cloud security best practices

4Basic working knowledge of Splunk for log analysis dashboarding and ing

5Experience with SAML SCIM Azure AD and identityaccess integrations

6Proven experience leading security technology rollouts and managing global deployments

7Familiarity with ITIL based service delivery change and incident management

Key Competencies

1Strong leadership communication and stakeholder engagement skills with experience in global enterprise scale environments

2Ability to translate technical issues into business impacts and risks

3Detail oriented self motivated and proactive in driving results

4Comfortable in client facing roles advisory functions and cross functional coordination

Certifications

Zscaler Digital Transformation Engineer