Job Description
L3 ZSCALER
Role Summary
The Zscaler Digital Transformation Engineer Level 3 is going to lead the design deployment and ongoing management of Zscaler Internet Access ZIA and Zscaler Private Access ZPA solutions within large scale enterprise environments This expert level position involves strategic planning architecture advanced troubleshooting policy optimization and direct client interaction
In addition to deep Zscaler expertise the candidate should possess basic Splunk knowledge to support log analysis integration and visibility use cases The role plays a key part in enterprise cloud security posture and digital transformation initiatives
Key Responsibilities
1Manage Zscaler ZIA and ZPA architectures in complex enterprise environments
2Responsible for managing action plans and future requests including automation initiatives
3Define and optimize policies for secure web cloud and private application access
4Serve as the technical SME for all Zscaler related initiatives including Zero Trust strategy integrations and custom configurations
5Lead advanced troubleshooting and root cause analysis for Zscaler related incidents
6Integrate Zscaler logging with Splunk for analytics ing and compliance reporting
7Provide technical leadership to Level 1 and Level 2 teams including mentoring and knowledge transfer
8Collaborate with networking security and identity teams for seamless end to end solutions
9Drive improvements in access control performance and user experience across Zscaler deployments
10Participate in change management risk assessment and stakeholder communication
11Maintain technical documentation solution designs and runbooks in alignment with compliance standards
12Ensure resolution focused care of RCA design action plans for daily operations and help in the resolution
13Manage and prioritize future or upcoming requests and present POV regarding upcoming changes
Required Skills Experience
1512 years of experience in network security cloud access technologies and enterprise IT environments
2Expert level hands on experience with Zscaler ZIA and ZPA including administration policy creation authentication and troubleshooting
3Strong understanding of Zero Trust Architecture web filtering SSL inspection DNS tunneling prevention and cloud security best practices
4Basic working knowledge of Splunk for log analysis dashboarding and ing
5Experience with SAML SCIM Azure AD and identityaccess integrations
6Proven experience leading security technology rollouts and managing global deployments
7Familiarity with ITIL based service delivery change and incident management
Key Competencies
1Strong leadership communication and stakeholder engagement skills with experience in global enterprise scale environments
2Ability to translate technical issues into business impacts and risks
3Detail oriented self motivated and proactive in driving results
4Comfortable in client facing roles advisory functions and cross functional coordination
Certifications
Zscaler Digital Transformation Engineer
This job is provided by Shine.com
