Title
Specialist, Bid Support
Reporting to: Assistant Manager, Bid Support
Key stakeholders: Proposal Managers/Directors, Bid Coordinators, Sales Enablement and Operations Leads, Subject-Matter-Experts
Direct reports: Not applicable
Duties & responsibilities:
What this job involves –
- Work collaboratively with the Sales Leads and proposal manager to provide support for varied presales solution aspects, including bid-response.
- Lead the kick-off calls, coordinate with department heads to identify specific stakeholders for individual bids, and act as the main contact-point for process execution.
- Manage the bid portals and provide regular updates to Bid Managers/Directors on projects in the pipeline.
- Complete first baseline draft RFP response, proactively pulling baselines from proposal databases & baselines libraries. Would need to edit or re-write the responses to provide the best suited response. Gradually, start developing RFP's end to end, while actively engaging with Sales Lead or Project Managers and/or Account Team.
- Own the development of tailored CVs/Bios/Case studies working with the business lines and SMEs.
- Engage with all organizational SMEs to ensure that their inputs are incorporated in a timely manner.
- Undertake research on customer and opportunity and gather competitive information to feed into bid-evaluation process and responses.
- Contribute to the development of slides for bid presentations in PowerPoint, in coordination with the proposal manager, bid coordinator, and graphic design specialists.
- Assist in preparing qualification and client proposal materials by bringing the best of the practice and delivering high quality client development materials.
- Identify unique questions & responses in completed bids, and update the baselines with new content or coordinate with KM colleagues to have this closed
Performance objectives:
- Ability to understand company's service lines, business dynamics, and value proposition, and showcase the same through accurate, comprehensive and well-written draft responses
- Ability to share ideas, display proactiveness, ownership of individual tasks, contribute to team projects, and ensuring closure in strict timelines
- Teamwork, timeliness, quick learning, resourcefulness, ability to ideate – would be the key traits
- Should be open to support during peak hours or after-office hours to contribute towards urgent client submissions
Key skills:
- Experience in Proposal Management / Support from a reputed firm
- Content writing, content/knowledge management
- Excellent written, verbal and interpersonal communications skills
- To present and discuss ideas, plans, viewpoints effectively with all levels of staff including business and technical stakeholders
- Proficient with MS Office (Word, PowerPoint and Excel)
- High attention to detail with consistent high-quality deliverables
- Able to work on strict turnaround times, and have a problem-solving approach
- Functional experience of MS Office (Word, PowerPoint and Excel); proficiency in formatting/design will be a plus
- Good to have:
- SharePoint – Creating lists/libraries/sites
- Experience in Real Estate industry, especially construction or project management
Employee specification:
- Post-Graduate, with excellent academic credentials
- 8-10 years of relevant experience from a professional services firm, including proposal editing and writing
- Must be comfortable and open to upskilling with AI tools on the job in-line with the team's direction
