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Specialist - Automation

7-12 Years
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Job Description

  • 7+ years of experience working in the AI & Automation field
  • Proven experience in designing and implementing AIOps solutions in large-scale environments; strong expertise as an Automation Engineer with a focus on AIOps, Generative AI, and Conversational AI.
  • Hands-on experience with Amelia AIOps software and integrations is a must
  • Strong knowledge of AI/ML techniques applied to IT operations.
  • Proficiency with automation tools (eg, Ansible, Puppet, Terraform, Chef etc).
  • Expertise in cloud platforms (AWS, Azure, GCP), with hands-on experience in automation and orchestration.
  • Solid understanding of APIs, web services, and integration technologies (eg, REST, GraphQL, Kafka).
  • Proficiency in scripting/programming languages (Python, Java,Bash, etc).
  • Familiarity with observability tools (eg, Splunk, Dynatrace, New Relic) and ITSM tools (eg, ServiceNow)
  • Strong background in machine learning and deep learning algorithms . - Proficiency in Python, TensorFlow, and PyTorch, Huggingface for developing AI models.
  • Generative AI frameworks - Langchain, LlamaIndex,
  • Agentic Frameworks - AutoGen, Semantic kernel, crewAI, promptflow,Langflow, Langraph
  • Deep understanding of transformer architectures and diffusion models
  • Experience in generative AI techniques such as GANs and VAEs. - Ability to design and implement scalable and efficient AI systems.
  • Experience working with DevOps including but not limited to container technologies like Docker & Kubernetes, as well as Cloud Native technology stack such as Argo, Helm, etcd, and Envoy
  • Strong communication, problem solving and leadership skills, with the ability to work collaboratively with diverse teams.
  • Certifications in AWS, Azure, Generative AI or relevant AI technologies are a plus.

About Company

One of Allianz Partnerslines of business and its operating brand in India, Allianz Assistance aims to make life simpler, easier, and safer for customers with a wide range of offerings, from roadside assistance (RSA), health assistance, home assistance, and travel assistance, amongst others. With commercial activities extending across 76 countries, the brand has handled over 65 million cases to date while serving customers in 70 languages. As a veteran in the space, Allianz Assistance is preferred by leading brands across segments, thanks to its in-depth understanding of consumer requirements and real-time provision of immediate assistance requirements, thus transforming a bad moment into a positive experience.

Job ID: 113884749

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