Summary
Position Summary
Communications CoE - Measurement and Analytics - Specialist Assistant Manager
Are you passionate about turning data into actionable insights and driving meaningful change through communications This Communications Measurement & Analytics professional will be at the forefront of transforming how organizations measure, analyze, and report on internal, external and executive communications. This role will support the development and standardization of reporting across all channels, ensuring consistency, clarity, and impact in every message. The ideal candidate has experience leveraging innovative analytics and shaping reporting best practices, the ability to work collaboratively across individuals at all levels of a matrixed organization and has proven results in optimizing communication strategies organization wide.
Work you'll do
As a Specialist Assistant Manager, Communications on the USI Communications COE team, you will be responsible for:
- Developing, implementing, and maintaining measurement frameworks and tools for internal and external communications
- Monitoring key performance indicators across channels, identifying trends, and conducting audits to improve data quality and reporting accuracy
- Standardizing reporting approaches and translating complex data into dashboards and reports for stakeholders across the organization
- Advising communications teams on measurement best practices and partnering with stakeholders to align reporting systems and delivery methods
- Delivering insights from communications, media, and social trends to inform strategy, campaign planning, and content development
The team
The USI Communications COE team provides strategic communications that build the Deloitte brand, strengthen our reputation, and drive business performance. This is a team of trusted advisors that delivers experienced counsel and superior results to the Deloitte U.S. Firms. Specifically, we seek to link internal communications and public relations to business objectives and deliver quality over quantity. With a focus on measurable results, we strive to identify and manage opportunities that will deliver the highest impact for our clients. The Communications COE Team provides strategic counsel to its clients and colleagues, developing appropriate communication ideas, measurable insights, shared services, innovative programs, and platform management across external communications, internal communications, and executive communications.
Location: Hyderabad
Shift Timings: 11 AM to 4 PM and 7 PM to 11 PM IST
Qualifications
Required:
- Graduate or postgraduate degree in Communications, Journalism, Marketing, Advertising, English, or a related field
- 6–8 years of experience in metrics, measurement, and analytics, including at least 3 years in a large-scale or global organization
- Experience developing and maintaining measurement frameworks and tools for communications effectiveness
- Experience monitoring communication performance indicators and building dashboards or reports for stakeholders
- Experience conducting audits and supporting reporting standardization across teams or businesses
- Proficiency in Microsoft Office Suite, including Teams, Word, Excel, PowerPoint, and OneDrive, and familiarity with measurement platforms
Preferred:
- Experience supporting measurement for internal, external, and executive communications
- Experience translating analytics into recommendations for communications strategy and campaign planning
- Experience monitoring news, media, and social trends to identify insights and opportunity areas
- Experience facilitating knowledge sharing or training in measurement and reporting processes
- Experience supporting compliance and data governance in reporting activities
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 352465
