Summary
Position Summary
At Deloitte, the Specialist Assistant Manager, Client Account Management helps translate account strategy into action by enabling account planning, strengthening client relationships, and driving operational rigor across priority accounts. This role supports partners and account teams through research, project management, reporting, and coordination activities that help accelerate profitable growth. The ideal candidate brings experience in market research, account operations, and stakeholder management, along with the ability to manage multiple initiatives in a fast-paced environment.
Work you'll do
As a Specialist Assistant Manager, Client Account Management on the Enabling Areas team, you will be responsible for:
- Driving strategic account planning activities, including account workshops, account team cadence, and execution of account priorities.
- Managing end-to-end account initiatives across client relationship management, account operations, account planning, pipeline tracking, contracting, and internal coordination.
- Supporting relationship development by researching clients, identifying growth opportunities, mapping executive relationships, and connecting stakeholders with relevant partners.
- Coordinating pursuit activity with pursuit managers and cross-functional teams to support timely, high-quality responses to client requests and proposals.
- Creating reports, insights, and account assets that help partners and practitioners make informed decisions and have more impactful client conversations.
The team
Deloitte Support Services India Pvt Ltd
Enabling Areas (EA) at the U.S. India offices is the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S and India professionals, and is continually evaluating and expanding its portfolio.
Location: Hyderabad
Shift Timings: 6:30 AM to 3:30 PM
Qualifications
Required:
- Bachelor's degree or MBA in Marketing.
- 6-8 years of experience in market research, account management, client management, or account operations.
- Experience using secondary research tools such as Factiva and Hoovers.
- Experience managing project plans, account activities, or multiple concurrent workstreams.
- Experience preparing reports, analyses, dashboards, or trackers using Microsoft Excel.
- Experience supporting senior stakeholders through executive-level communications, reporting, or presentations.
Preferred:
- Experience in a professional services firm.
- Experience working with senior partners or leadership stakeholders in a virtual environment.
- Experience using Microsoft Teams or similar project management and collaboration tools.
- Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Experience in account or client management.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 354626
