Specialist - Accounts Receivable - Global Service Centre

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

About DP World Global Service Centre

DP World's Global Service Centre (GSCs) are key enablers of growthdelivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World's growthand business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best.Join us and be part of an amazing team that is transforming the future of world trade..

Role Purpose: Senior Specialist - Accounts Receivable will be responsible for managing and follow-up on customer overdues, resolve disputes, ensure accurate cash application, MIS reporting, understand the day-to-day operations in Accounts Receivable functions. The role requires strong operational execution, stakeholder coordination, and a focus on process accuracy, compliance, and team development. The incumbent will work closely with internal departments, external partners, and auditors to ensure timely and accurate financial operations.

Designation:Senior Specialist -Accounts Receivable

Base Location: Navi Mumbai

Reporting to: Manager - Finance

Key Accountabilities:

• Oversee and lead dunning procedures, ensuring the timely and effective follow-up on overdue receivables, managing communication with clients for payment reminders, and escalating unresolved issues to higher management as necessary.

• Take charge of cash application processes, including complex transactions, overseeing the accurate allocation of incoming payments, resolving payment discrepancies, and providing guidance to junior staff.

• Lead month-end close activities for accounts receivable, overseeing reconciliation of balances, preparation of journal entries, and providing support for financial reporting requirements, ensuring accuracy and adherence to deadlines.

• Serve as the primary point of contact and subject matter expert for complex accounts receivable matters, offering guidance and support to team members and stakeholders, resolving escalated issues, and driving process improvements.

• Analyze aging reports and customer payment patterns at a strategic level, identifying trends, risks, and opportunities to optimize cash flow management, reduce bad debt, and improve overall receivables performance.

• Spearhead process improvement initiatives, leveraging expertise to streamline accounts receivable workflows, enhance efficiency, and strengthen internal controls, collaborating with cross-functional teams as needed.

• Maintain comprehensive documentation and records, ensuring compliance with accounting standards, audit requirements, and company policies, while also mentoring junior staff on best practices and compliance.

• Stay informed of industry trends, regulatory changes, and best practices in accounts receivable management, proactively sharing knowledge and insights with the team, and contributing to the continuous improvement of departmental processes and procedures.

  Qualifications, Experience, and Skills:

• Bachelor's degree in Accounting, Finance, or Commerce. CA Inter, MBA Finance, or equivalent preferred.
• Strong written and verbal communication skills in English.
• Good understanding of accounting principles, financial processes, and internal controls.
• Proficient in ERP systems (SAP, Oracle, etc.) and MS Excel.
• Ability to manage workload effectively, prioritize tasks, and meet deadlines.

• Willingness to work in shifts as per business requirement, including night shift if required.

  Experience:

• Minimum 5-8 years of experience in Finance & Accounting, with strong exposure to AP, AR, and R2R processes.
• Experience in managing teams and working in a shared services or multinational environment is desirable.

• Prior involvement in process improvement or ERP implementation projects is an added advantage.

  DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.