The Spares Sales Coordinator is responsible for handling customer inquiries related to spare parts, preparing quotations, processing orders, coordinating with internal teams for dispatch, and ensuring excellent after-sales support.
The Role
Responsibilities
- Respond to customer inquiries for spare parts via phone, email, or in person.
- Prepare and send quotations based on customer requirements.
- Coordinate with stores/service departments for availability and timely dispatch.
- Follow up with customers on pending quotes and payments.
- Maintain sales records and prepare regular reports.
- Support the sales team in achieving targets and ensuring customer satisfaction.
- Ensure timely communication and resolution of customer concerns.
- Maintain proper documentation of sales transactions.
Ideal Profile
Requirements
- 1-3 years of experience in spare parts sales coordination.
- Good communication and customer handling skills.
- Knowledge of spare parts (mechanical).
- Proficiency in MS Office, email, and ERP/sales software.
- Organized, proactive, and detail-oriented.
Benefits
- Career growth & learning opportunities
- Team-building & fun work culture
- Performance bonuses as per company policy
What's on Offer
- Opportunity within a company with a solid track record of performance
