SPA- Receptionist

Company Description

Sri Sri Tattva is a leading brand dedicated to promoting health and wellness through Ayurveda with nearly four decades of expertise. Our holistic approach includes state-of-the-art hospitals, Ayurvedic science research, wellness centers, spas, clinics, and extensive retail and e-commerce networks. With a commitment to social responsibility, we support the Art of Living Foundation's rural and social welfare projects. Our product range is recognized for its high quality, safety, and effectiveness, making wellness accessible to households across India and beyond. Through innovation and development, Sri Sri Tattva continues to serve its loyal customers and expand its influence in Ayurveda and natural wellness solutions.

Duties:

This is a full-time, on-site Spa Receptionist role located in Bengaluru. The Spa Receptionist will welcome and assist clients, schedule appointments, and manage incoming calls with excellent phone etiquette.

Responsibilities include handling clerical tasks, managing customer inquiries, maintaining the reception area, and collaborating with spa staff to ensure smooth operations. 

The role requires a customer-focused approach to create a warm and inviting atmosphere for all visitors.

Qualifications

Strong skills in Phone Etiquette and Receptionist Duties to manage client communication efficiently and professionally

Clerical skills, including managing appointments, maintaining records, and general administrative tasks

Knowledge of Ayurveda, Panchakarma therapies, wellness treatments or spa services will be considered a plus

Excellent Communication and Customer Service skills to provide a positive experience for clients and guests

Ability to work collaboratively with spa staff and multitask in a fast-paced environment

Proficiency in basic computer and scheduling software

Previous experience in front desk or receptionist roles, preferably in a spa or wellness environment

High School Diploma or equivalent, additional qualifications in hospitality or administration are a plus

Languages: Kannada and English