SOP manager (Apparel industry)

JOB DESCRIPTION

Position: Process Excellence & SOP Manager

Industry: Garment Manufacturing / Apparel / Ethnic Wear

Location: Delhi NCR

Experience Required: 610 years

Reporting To: Managing Director

ROLE PURPOSE

To design, document, implement, standardize, and continuously improve operational processes and SOPs across all factory and showroom departments, ensuring consistency, efficiency, accountability, and scalability of operations.

KEY RESPONSIBILITIES

1. Process Mapping & SOP Development

Map end-to-end workflows (As-Is and To-Be) across departments

Identify bottlenecks, gaps, and hand-off issues

Create clear SOPs with defined steps, responsibilities, timelines, and formats

2. SOP Implementation & Adoption

Drive SOP rollout across departments

Conduct SOP walkthroughs and training sessions

Ensure SOPs are practically followed on the shop floor

Continuously refine SOPs based on real-world feedback

3. Cross-Functional Process Alignment

Align workflows between Sampling, Merchandising, Cutting, Stitching, QC, Packing, Inventory, Showroom, and Accounts

Reduce rework, miscommunication, and dependency issues between departments

4. SOP Governance & Compliance

Create SOP repositories with version control

Track SOP adherence and deviations

Recommend corrective and preventive actions

5. Standardization & Control Systems

Standardize formats such as job cards, QC checklists, order processing formats, inventory movement records, and production trackers

Ensure data accuracy in coordination with data entry and order processing teams

6. Continuous Improvement & Scale Readiness

Identify opportunities to improve turnaround time, quality consistency, and operational efficiency

Prepare operations for higher volumes, export compliance, and future ERP adoption

DEPARTMENTS COVERED

Sampling

Fabric Inventory

Kurta Cutting & Merchandising

Sherwani Cutting, Stitching, QC & Merchandising

Finishing & Packing

Showroom Operations

Data Entry & Order Processing

Admin & Accounts

CANDIDATE PROFILE

Experience

610 years of experience in garment manufacturing or factory operations

Prior exposure to ethnic wear / made-to-order garments preferred

Experience in process improvement, SOP creation, or operational excellence

Skills

Strong process and systems thinking

Excellent documentation and structuring skills

Hands-on factory floor exposure

Proficiency in Excel / Google Sheets and SOP documentation

Personality Traits

Methodical and detail-oriented

Calm, assertive, and practical

Able to work with senior management and shop-floor teams

Improvement-focused mindset

KEY DELIVERABLES

SOPs covering core operational processes

SOP compliance and audit mechanisms

Reduction in operational delays, errors, and rework

Clear process visibility and reporting to management

NOTE

This role requires hands-on factory experience and strong implementation capability. Candidates with purely consulting or documentation-only backgrounds are not suitable.

contact:- 9217234140